[hibikir]

it's also a good opportunity to find yourself something that doesn't actually help the company. My unit has a 100% AI automated code review KPI. Nothing there says that the tool used for the review is any good, or that anyone pays attention to said automated review, but some L5 is going to get a nice bonus either way.

In my experience, KPIs that remain relevant and end up pushing people in the right direction are the exception. The unethical behavior doesn't even require a scheme, but it's often the natural result of narrowing what is considered important.If all I have to care about is this set of 4 numbers, everything else is someone else's problem.

[voidhorse]

Sounds like every AI KPI I've seen. They are all just "use solution more" and none actually measure any outcome remotely meaningful or beneficial to what the business is ostensibly doing or producing.

It's part of the reason that I view much of this AI push as an effort to brute force lowering of expectations, followed by a lowering of wages, followed by a lowering of employment numbers, and ultimately the mass-scale industrialization of digital products, software included.

[lucumo]

> Sounds like every AI KPI I've seen. They are all just "use solution more" and none actually measure any outcome remotely meaningful or beneficial to what the business is ostensibly doing or producing.

This makes more sense if you take a longer term view. A new way of doing things quite often leads to an initial reduction in output, because people are still learning how to best do things. If your only KPI is short-term output, you give up before you get the benefits. If your focus is on making sure your organization learns to use a possibly/likely productivity improving tool, putting a KPI on usage is not a bad way to go.

[franktankbank]

Smells like kickbacks. If the company incentives don't make sense then who do they make sense for?