[thefz]

There is zero chance that the target users for Discord is going to try anything more complicated than Discord, so basically all the entries in this list. I recoil in horror thinking about me explaining Matrix even to the most tech savvy friends I use Discord with and I really really hope people would stop recommending it.

[Elosha]

The target user group for Discord actually is children and teens. Look at that UI and how it‘s trying to sell you „swag“.

Then, Discord is not uncomplicated. From „Servers“ not being servers, multiple account onboarding levels, to what happens when Discord believes you are a bot or are using a blacklisted IP.

[Mashimo]

I don't think I'm active on any "server" that is predominately used by Teens.

I believe you underestimate the average age.

[opan]

Something I noticed recently is that explaining Matrix to someone is offputting, but I got my dad to just use it and it seems fine for him. Maybe they don't need to know how it works. You start talking federation and stuff and people's eyes glaze over. Simple instructions to sign up and get a desktop and mobile client are probably a better idea. Bury the technical info for those who really care.

[throwawayk7h]

I use matrix with several non-technical friends. Its UI/UX has improved greatly over the last two years or so.