[htx80nerd]

>"XYZ used to be a fantastic product. Now it barely even works. Even basic functionality..."

The new normal is too many cases. Then people act put off you complain, or act like you are expecting too much.

Lots of people are in software development, or management, who dont have the mindset and personality for it. These roles are not for everyone. But people like the $$$ and so the wrong people get involved.