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maeln | 20 days ago

Sometimes I feel like Discord as been nothing but a bane on OSS. A chat is inherently less searchable than a wiki/forum/documentation, and those sources are often readable without needing to authenticate, which meant that you could find an answer through Google and such. Most project now don't bother with publicly readable and archivable (and so offline viewable) information sources and just rely on Discord. This lead to the same newbie question being answered over and over again, and is a clear degradation of the UX. But on top of that, most people see Discord as a hangout. Almost all Discord server I know have an "offtopic"/"random"/"meme"/etc channel, if not several. This almost inevitably lead to drama on a scale that newsgroups and IRC fellows could have only dreamed off. And considering that a lot of devs are able to create drama over even a mailing list, Discord is turbocharging the ability for nuisance.

Maybe it's my "Am I out of touch ? No it's the children who are wrong" moment, but I really think OSS projects would benefit from ditching discord.

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yomismoaqui|20 days ago

You are not out of touch, I rember in the 90s when people recommended using IRC for Linux questions and I hated it.

I didn't want to ask something and interacting in pseudo-realtime with another human being (that could potentionally laugh at me for asking a n00b question).

News groups were a little better for this, but the real progress was when you could search them or later read the answer in Stack Overflow. And the final step here is a LLM agent that has a web/doc search tool and can answer more difficult questions.

digiown|20 days ago

It is. I'm not a fan of Drew Devault, but I can agree with this article of his:

https://drewdevault.com/2021/12/28/Dont-use-Discord-for-FOSS...

The most salient part:

> Using Discord partitions your community on either side of a walled garden, with one side that’s willing to use the proprietary Discord client, and one side that isn’t. It sets up users who are passionate about free software — i.e. your most passionate contributors or potential contributors — as second-class citizens.

jajuuka|20 days ago

Wouldn't any platform have the same problem though? A forum would partition the community between those willing to make an account and submit private information and those who aren't. It seems like no matter what platform you choose there will always be those who are willing to participate and those who are not.

opan|20 days ago

Strongly agreed. I'd like to see users pushing more for this. Return to IRC, try XMPP or Matrix, put up a forum. Lots of options exist that would be more freedom-respecting, stable, and publicly searchable.

altairprime|20 days ago

It turns out that before Discord, we had project IRC channels, and they would splinter along various prosocial or antisocial lines over time. It was essentially guaranteed when the channel exceeded 150 regulars, but there were criticality points around 5-10 and ~50 as well. None of this excuses anyone from behaving badly, but certainly Discord is not the cause of communication breakdown and group shattering events — it’s just a chat server, same as all the ones before it. And as with all prior chat servers, they make horrendous technical LB replacements — but are a brilliant way to provide mentorship to (slash and infect enthusiasm upon) others, which is why they persist so strongly in the face of all of the problems these real-time group chain letters highlight in human behaviors: Hobbyists desire to socialize with other hobbyists.