From several engineer answers over a few years from inside Google, the consistent answer was that they created a highly fragmented ecosystem of devices over the years, almost none of which were capable of running the same software stack/versions, which led to an enormous mountain of technical debt and spaghetti code. There was a big effort a couple years ago to resolve this by creating a single new software version that would work on all modern devices and be supportable across future generations, but it also required (hah!) they essentially abandon (not brick, but just not really actively maintain or support) a plethora of older devices. So you have lots of consumers with either a mixed device environment where there's no consistency between their devices, or consumers who only have older devices that won't run the newer software and will be complaining about performance and reliability until they eventually give up and either abandon Google Home or buy a new device.
MrBuddyCasino|18 days ago