[that_guy_iain]

[flagged]

[flerchin]

Interesting, your take away is that Google is the one with the bug here?

[jandrese]

If Gmail rejects emails from your domain it is up to you to fix it. Google is not going to change, and enough of your users will be interacting with people on Gmail that you have to fix it. It doesn't help that Google has been pushing people away from running their own email and into Google's services by ever tightening what it accepts over the years. More than one person has given up on their email server because it was a constant battle with Google, Microsoft, and company to not have important emails disappear into the void.

[that_guy_iain]

My takeaway is there is no bug. My takeaway is that his test email bounced because he didn't have the reputation Viva does. Emails are handled on a reputation basis, this is why we use email service providers like Sendgrid, Mailgun, Postmark, etc.

[basilikum]

If you read two paragraphs further than the Tl;Dr:

> To unblock myself, I switched to a personal @gmail.com address for the account. Gmail's own receiving infrastructure is apparently more lenient with messages, or perhaps routes them differently. The verification email came through.

[renewiltord]

1. Email didn’t arrive in his inbox of his Google workspace

2. He checked workspace email logs (with admin you can do this on gsuite)

3. It showed the intentional non-accept

4. Comprehending the problem, he switched to personal Gmail

5. The email arrived

6. He informed the sender of the original problem which he worked around

7. Sender is tech-illiterate and did not realize what the problem is. This is common with first line customer support so that happens.

The question to ask is whether you are literate in English or you skimmed too fast. Because I did a 30 s read of the article and got that.

[that_guy_iain]

> 1. Email didn’t arrive in his inbox of his Google workspace

> 2. He checked workspace email logs (with admin you can do this on gsuite)

But it didn't arrive, so how was it in his email logs!?!?!?! Are you tech literate? Isn't this the second time you've been asked or was I rate limited at that point?

[iso1631]

It does seem unlikely that there are no customers on google workspace who have tried to use viva. I don't do payment processing, and my email is via zoho, so I've no idea how large either of those groups are.

I wonder what google workspace support said.

[thatha7777]

I suspect that Google going out of their way to make this required had a very reasonable and thought-out process, while the sender's omission was on oversight, so I haven't contacted Google Workspace support.

What's truly iffy is that GMail doesn't have the same strict requirements, and there's no way (at least that I found) to turn it off for my Google Workspace domain.

[Dylan16807]

EU doesn't require edits, what the hell?

And nobody "decided to stop you" if you just hit the end of the 2 hour edit window.

But go on, what's your tagline.