[stouset]

Google built ten different chat products, how did that go?

[XorNot]

Does it matter? Microsoft won by default with Teams because it actually turns out no one cares about chat or even has a choice in it: employees use whatever the company picks.

[deaux]

No one uses Teams for personal use. LLMs are used daily for personal use by hundreds of millions of people at this point.

[pragmatic]

It's bundled with office and no serious business can live without excel.

[thevillagechief]

The world, other than the US, runs on WhatsApp. Business, support and payments are done there. So people do care.

[mvdtnz]

Gosh doesn't that sound familiar.