Early audience response suggested the message struggled to land. According to an iSpot survey of 500 viewers, the ad’s likeability score placed it in the bottom 3% compared with Super Bowl ads over the past five years. Its top-two-box purchase intent scored 24% below Super Bowl norms and 19% below ads in its category that aired over the last 90 days. Viewers most commonly described their reaction as “WTF,” signaling confusion around both the message and the execution.
I think that the ideas of AI boosters and other tech maximalists will pretty much always "struggle to land" with normal people. (See also: the ring ad.)
The Anthropic ads are heavily into the uncanny valley. The services they are demonstrating looks horrible - even before the ad.
A soulless psychiatrist who'll give you generic cookie-cutter advice about deeply personal issues? Why would you want that!?
Same with the personal trainer, the startup coach, and the professor. Any of them would be incredibly creepy in real life, with their fake smiling, uncanny repeated stock phrases, and fake positivity.
They are trying to spin it like the integrated ads are the problem, but the services are too far detached from genuine human behaviour for that to matter. "Our creepy ripoff psychiatrist doesn't have ads" isn't exactly a great message, is it?
Aside from the ads/no-ads, they're also trying to lampoon chatgpt (especially the "sycophantic" 4o style), since Claude is supposed to be a more "human" LLM (or at least Anthropic likes to think so given their focus on constitutional rlaif, "soul doc" and whatnot).
But it's not a good ad when the only people who will get the reference are those plugged into "ai twitter". But association by implication doesn't work, the only thing most people will end up associating is the creepy guy with "Claude"
rwc|17 days ago
https://www.adweek.com/brand-marketing/super-bowl-revealed-a...
SrslyJosh|17 days ago
FarmerPotato|16 days ago
crote|17 days ago
A soulless psychiatrist who'll give you generic cookie-cutter advice about deeply personal issues? Why would you want that!?
Same with the personal trainer, the startup coach, and the professor. Any of them would be incredibly creepy in real life, with their fake smiling, uncanny repeated stock phrases, and fake positivity.
They are trying to spin it like the integrated ads are the problem, but the services are too far detached from genuine human behaviour for that to matter. "Our creepy ripoff psychiatrist doesn't have ads" isn't exactly a great message, is it?
krackers|16 days ago
But it's not a good ad when the only people who will get the reference are those plugged into "ai twitter". But association by implication doesn't work, the only thing most people will end up associating is the creepy guy with "Claude"