[Ensorceled]

> Running a successful OSS project is often a thankless job. Thanks for doing it. But this isn’t that.

No, even if you are being paid, it's a thankless, painful job to deal with demanding, entitled free users. It's worse if you are not being paid, but I'm not sure why you are asserting dealing with bullshit is just peachy if you are being paid.

[merb]

If that is the case why did minio start with the open source version? If there were only downsides? Sounds like stupid business plan

[throwaway894345]

They wanted adoption and a funnel into their paid offering. They were looking out for their own self-interest, which is perfectly fine; however, it’s very different from the framing many are giving in this thread of a saintly company doing thankless charity work for evil homelab users.

[Ensorceled]

Where did I say there were only downsides? There are definitely upsides to this business model, I'm just refuting the idea that because there are for profit motives the downsides go away.

I hate when people mistreat the people that provide services to them: doesn't matter if it's a volunteer, underpaid waitress or well paid computer programmer. The mistreatment doesn't become "ok" because the person being mistreated is paid.

[ktosobcy]

> No, even if you are being paid, it's a thankless, painful job to deal with demanding, entitled free users.

So… aren't they providing (paid) support? same thing…

Absurd comparison.