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paranoidrobot | 16 days ago

A few years ago I was checking out of a reasonably up-scale hotel in Barcelona early in the morning.

They punch numbers into one of those wireless hand terminals. I tap my card, enter the pin and then before I can react to what the screen is now saying they've punched the 'Accept Conversion' button and submit it. By the time I realise what has happened, it's too late and has started printing the reciept.

I insisted they reverse it and redo the transaction without that - the staff didn't understand and didn't care they'd cost me another 10-15%. It really adds up for a week long stay.

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lowkj|15 days ago

I once asked a cashier about this and they said it saved me money. They said representatives from the large national bank had done a presentation and noted how this is the best option for foreigners. I think they truly believe they are being helpful. Closest thing to legalized robbery.

OkGoDoIt|15 days ago

I had the exact same thing happen to me at a hotel in China. I could not get the person at the checkin desk to understand the problem so I ended up having to just eat the extra cost. Very frustrating, it was not a small amount of money.

Panzer04|16 days ago

What the fuck? Why are they tapping the terminal before you've confirmed the transaction?

jerlam|16 days ago

In my experience, staff will do this if they are pressed for time, or when tourists don't know how to read or operate the payment systems and linger.