[dkarl]

> You shouldn't be able to use AI or automation as the decider to ban someone from your business/service

That would mean dooming companies to lose the arms race against fraud and spam. If they don't use automation to suspend accounts, their platforms will drown in junk. There's no way human reviewers can keep up with bots that spam forums and marketplaces with fraudulent accounts.

Instead of dictating the means, we should hold companies accountable for everything they do, regardless of whether they use automation or not. Their responsibility shouldn't be diminished by the tools they use.