[guax]

I remember using google chat prior to slack arrival and it always bothered me that google seemed allergic to letting me organize the freaking contact list.

The insistence on choosing who shows up where by algorithm and "intelligence" made it impossible to create muscle memory, you had to look and/or search every time.

[darkwater]

But hey Google is (was?) a search engine! The best search engine! Obviously the primare UX must always involve searching!