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xethos | 14 days ago

We have that today though - it's called Matrix. While other platforms aren't literally built upon it like Hangouts was in the beforetimes, it allows inter-op with more platforms. Whatsapp, Telegram, Discord, Facebook Messenger, Signal, Google Chat (née Google Hangouts)... and those are just the ones I'm using. The full list includes more [0]

We can disagree about what counts as good enough for the mass market in the modern era, whether normal people will actually use this vs whether normal people used XMPP's interop in 2005, and quibble about feature sets (video calls weren't initially supported in '05, and most bridges don't support them today), but for chatting with friends, you still only need one app - and because Matrix is an open standard, you can even change which app you want it to be.

Post script: I look forward to hearing about how terrible Matrix was, last time someone tried the (over-crowded) default server 12-18 months ago. The software dev community here will follow up and say that software cannot have gotten better since then, either.

[0] https://matrix.org/ecosystem/bridges/

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pavel_lishin|14 days ago

> you can even change which app you want it to be.

From a limited set of options.

My friends are the mass market. You and I are savvy, tech folks and we know what Matrix is. I've got friends who work as car mechanics, secretaries, teachers, etc. They're not dumb, they can spend the time to figure out which app will work best for them on their computers and phones, but they don't particularly want to spend their time fiddling with software on their computer. I love them, and they love me, but do they love me enough to go through this rigamarole just to share Star Trek memes and talk about our days?

For all its faults, Discord is easy, and it's good. They've put in a lot of polish, and it just works, and it's well supported. Convincing them to move away means that at best, I'm taking on the role of tech support for... potentially dozens of people? Except it won't be that many, because I doubt that many of them will move.

Discord will have to get catastrophically bad before they strongly consider moving off of it, and I would bet you twenty US dollary-doos that the first place we'll move to will be Slack.

Network effects, man.

xethos|14 days ago

Sure, but they wouldn't have been the market for XMPP's cross-compatibility before, either. You would have been, and you can have that now - your friends don't have to move to Matrix for you to get one chat app to rule them all. They can stay on Discord, and it doesn't stop you from having inter-op text chat

upboundspiral|14 days ago

I agree that it would take something catastrophic for people to move off of the service they currently use. I disagree however on the premise that the move will be from one proprietary service to another. Us tech savvy people can and should self-host the things we believe can be valuable - now or down the line.

I'm not on mastodon but I've perused some threads and if it brings value to people great - the fact that it was there when twitter imploded means some portion of the population actually moved to it and now uses it. It provided some real value to people.

bigbadfeline|14 days ago

> For all its faults, Discord is easy, and it's good.

Kind of, but in the past. It isn't good for today's web, otherwise we wouldn't be in this discussion.