[icegreentea2]

Yeah, but the problem is that by not making it clear that additional actions may be coming, they're barely restoring credibility at all, because the current course of action (pulling the article and saying sorry) is like the bare minimal required to avoid being outright liars - a far cry from being credible journalists. All they've done is leave piles of readers (including Ars subscribers) going "wtf".

If they felt the need to post something in a hurry on the weekend, then the message should acknowledge that, and acknowledge that "investigation continues" or something like that

[maxbond]

You don't announce that you're firing people or putting them on a PIP or something. Not only is it gauche but it makes it seem like you're not taking any accountability and putting it all in the employees involved. I assume their AI policy is fine and that the issue was it wasn't implemented/enforced, and I'm not sure what they can do about that other than discipline the people involved and reiterate the policy to everyone else.

What would you have liked to see them announce?

[icegreentea2]

They just needed to expand "At this time, this appears to be an isolated incident." into "We are still investigating, however at this time, this appears to be an isolated incident". No additional details required.

And yes, it looks like Ars is still investigating (bluesky post by one of the authors of the retracted article) https://bsky.app/profile/kyleor.land/post/3mewdlloe7s2j