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roblh | 13 days ago
Anthropic's optimization target is getting you to spend tokens, not produce the right answer. It's to produce an answer plausible enough but incomplete enough that you'll continue to spend as many tokens as possible for as long as possible. That's about as close to a slot machine as I can imagine. Slot rewards are designed to keep you interested as long as possible, on the premise that you _might_ get what you want, the jackpot, if you play long enough.
Anthropic's game isn't limited to a single spin either. The small wins (small prompts with well defined answers) are support for the big losses (trying to one shot a whole production grade program).
Aurornis|13 days ago
The majority of us are using their subscription plans with flat rate fees.
Their incentive is the precise opposite of what you say. The less we use the product, the more they benefit. It's like a gym membership.
I think all of the gambling addiction analogies in this thread are just so strained that I can't take them seriously. Even the basic facts aren't even consistent with the real situation.
samrus|12 days ago
RGamma|12 days ago
8note|13 days ago
they want me to not spend tokens. that way my subscription makes money for them rather than costing them electricity and degrading their GPUs
sweetjuly|13 days ago
If you're on anything but their highest tier, it's not altogether unreasonable for them to optimize for the greatest number of plan upgrades (people who decide they need more tokens) while minimizing cancellations (people frustrated by the number of tokens they need). On the highest tier, this sort of falls apart but it's a problem easily solved by just adding more tiers :)
Of course, I don't think this is actually what's going on, but it's not irrational.
samrus|12 days ago
lelanthran|12 days ago
Understood.
> they want me to not spend tokens.
No, they want you to expand your subscription. Maybe buy 2x subscriptions.
pixl97|13 days ago
I mean this only works if Anthropic is the only game in town. In your analogy if anyone else builds a casino with a higher payout then they lose the game. With the rate of LLM improvement over the years, this doesn't seem like a stable means of business.
tsimionescu|12 days ago
So, if there's a way to get people addicted to AI conversations, that's an excellent way to make money even if you are way behind your competitors, as addicted buyers are much more loyal that other clients.