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peanut_merchant | 12 days ago

One of the backend developers at Anam here, one of the hardest parts of developing this has been monitoring and analytics.

Most off the shelf solutions, or existing platforms heavily skew towards the normal http web service world. However, the bulk of our interactions happen over webrtc in long-running sessions, where the existing solutions for in-depth metrics and monitoring are much less mature and well documented.

Currently we're using influxdb, prometheus, grafana and some hand rolled monitoring code alongside the stats that webrtc offers itself. Would be interested to know how anyone out there is monitoring conversational flows, and webrtc traffic.

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