[terminalbraid]

Stop giving money to the company that doesn't give you what you want.

[amelius]

It is important that the company knows why they are losing customers, though.

[kalleboo]

I canceled my Claude subscription (other reasons) and they had an "exit interview" question of why you canceled. They know why.

[brookst]

Internal sales data is probably a lot more effective and attended to than HN posts.