[kcplate]

I tend to view these reports through 2 user lenses. User 1 - the user who generally uses signed, safe software, using the device for non-engineering productivity, content consumption, and creative uses.

Then there is the user 2s. Thats the user with the unsigned software. That download and compiles the random “Show HN” without deep examination. That is experimenting at the lower levels, and might have written some home brewed scripts and apps running on their device.

Generally the user 1s aren’t complaining about updates unless there is an controversial UI or UX change. These are the more reliable reference group for the overall success or failure of an OS update.

User 2s contain all the edge cases configurations that the OS publisher can never fully test for, and generally just aren't reliable evaluators of OS updates.