[_aavaa_]

This has been the past and present for a long at this point. "Sorry there's nothing we can do, the system won't let me."

Also see Weapons of Math Destruction [0].

[0]: https://www.penguinrandomhouse.com/books/241363/weapons-of-m...

[c22]

I don't know if this case is in the book you cited, but in the UK they convicted many people of crimes just because the computer told them so: https://en.wikipedia.org/wiki/British_Post_Office_scandal

[shakna]

And Australia made the poorer and suicidal: https://en.wikipedia.org/wiki/Robodebt_scheme

[gammarator]

Also “The Unaccountability Machine” https://press.uchicago.edu/ucp/books/book/chicago/U/bo252799...

[denkmoon]

Also elegantly summed up as "Computer says no" (https://www.youtube.com/watch?v=x0YGZPycMEU)