[sylens]

The part about account teams for AWS and GCP is very true in my experience. I could tell my AWS account team that I was hungry and they would offer to bring me a bagel in an hour. My GCP account team no-shows our cadence calls and somehow forgets the one question I ask them in the intervening time between our calls, which means each month I get to re-explain the issue as they pretend to escalate it again.