[cyber_kinetist]

The site is making ordinary users (other than developers) shy away from submitting bug reports. Come on, you need to make a whole account in Bugzilla for you to report bugs? The best thing would be to have a "Report bug" window directly in the program that lets the user send complaints without hazzle!

[lmz]

The best thing for users maybe. A special kind of hell for the people investigating. And since there are numerous non paying users vs only so many people who have the skills to fix things...

[nickserv]

It's incredibly useful to know what problems your users are facing. It doesn't necessarily mean fixing any one particular bug, rather should help prioritize future work.

[mikkupikku]

Of course the developers only want to interact with other developers, never those stinky users who don't even know the proper technical jargon for the bugs they're finding. But that doesn't mean we should pander to developer wishes.

[user205738]

Creating an account on bugzilla is much easier than on the same github, and it is also used in many projects, so registration makes sense.

[braiamp]

Interesting that this is a take, because MS Office (and all MS products) don't include such button.

[jodrellblank]

a) Yes they do:

https://support.microsoft.com/en-us/office/how-do-i-give-fee...

https://veroniiiica.com/how-to-use-the-feedback-tool-in-micr...

b) they have automated crash report and usage telemetry to tell them what isn’t working