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luxpir | 9 days ago

I really appreciate this write-up.

Was forced to verify to get access to a new account. Like, an interstitial page that forced verification before even basic access.

Brief context for that: was being granted a salesnav licence, but to my work address with no account attached to it. Plus I had an existing salesnav trial underway on main account and didn't want to give access to that work.

So I reluctantly verified with my passport (!) and got access. Then looked at all the privacy settings to try to access what I'd given, but the full export was only sign up date and one other row in a csv. I switched off all the dark pattern ad settings that were default on, then tried to recall the name of the company. Lack of time meant I haven't been able to follow up. I was deeply uncomfortable with the whole process.

So now I've requested my info and deletion via the details in the post, from the work address.

One other concern is if my verified is ever forced to be my main, I'll be screwed for contacts and years of connections. So I'll try to shut it down soon when I'm sure we're done at work. But tbh I don't think the issues will end there either.

Why do these services have to suck so much. Why does money confer such power instead of goodwill, integrity and trust/trustless systems. Things have to change. Or, just stay off the grid. But that shouldn't have to be the choice. Where are the decentralised services. I'm increasingly serious about this.

discuss

order

SomeUserName432|9 days ago

> Was forced to verify to get access to a new account. Like, an interstitial page that forced verification before even basic access.

I'm forced to verify to access my existing account.

I cannot delete it, nor opt out of 'being used for AI content' without first handing them over even more information I'm sure will be used for completely benign purposes.

kioshix|8 days ago

About a year ago I wanted to check out LinkedIn. Signed up with my real name, added my employer and past employers, verified my current work email address etc.

About 24 hours later, when logging in to pick up where I left off, I'm redirected to a page that tells me that my account has been locked. For the safety of my account, I needed to verify my identity to continue.

I refused to do so, for the same reasons this article highlights. So I wanted to delete my account and never return. Guess what? You can't delete your account without first verifying.

It took me a few frustrating months of trying to email their DPO (data protection officer) and filling out forms, constantly being routed to regular support with very unhelpful support staff. I actually contacted the Irish data protection agency thing (I'm not Irish, but european), and while waiting for them to process the case, I miraculously got a reply from LinkedIn that my account deletion was being processed.

Quite an infuriating experience.

pteraspidomorph|8 days ago

I had this problem with Facebook 15 years ago. Nothing new, but as always, people will avert their eyes until it begins to affect them personally.

luxpir|9 days ago

That's concerning.

Kids in Oz were getting around social media age restrictions by holding up celeb photos. I doubt that'll work in this case, but I'd be tempted to start thinking of ways to circumvent.

At the risk of losing the account, it's a very bad situation they are forcing people into.

stateofinquiry|9 days ago

Thank you for sharing this.

I understand, and even agree, that how this is being handled has some pretty creepy aspects. But one thing missing from the comments I see here and elsewhere is: How else should verification be handled? We have a real problem with AI/bots online these days, trust will be at a premium. How can we try to assure it? I can think of one way: Everyone must pay to be a member (there will still be fraud, but it will cost!). How else can we verify with a better set of tradeoffs?

There is some info from Persona CEO on (of course) LinkedIn, in response to a post from security researcher Brian Krebs: https://www.linkedin.com/posts/bkrebs_if-you-are-thinking-ab... . I note he's not verified, but he does pay for the service.

throwaway063_1|9 days ago

> How else should verification be handled?

Many European countries have secure electronic identifications that are trusted by the government, banks etc.

Linkedin could easily use this to verify the identities.

Example of services where you can verify the identity with 35 different providers using a single API:

https://www.signicat.com/products/identity-proofing/eid-hub or https://www.scrive.com/products/eid-hub

I doubt it would take more than a sprint to integrate with this or other services.

anttihaapala|9 days ago

How about everyone gets a digital certification from their own government that this is the person named this and that. No need to share cranial measurements and iris scans.

drnick1|8 days ago

> How else should verification be handled?

There should be no verification. The idea of a single platform where every worker is listed, identified, and connected to other people he/she knows IRL is scary. It shouldn't exist.

digitalPhonix|7 days ago

He (Rick Song, Persona CEO) is verified:

   > Identity
   > 
   > Verified using government ID in March 2025
Not that I would necessarily trust a verification badge for someone who controls the company with the responsibility for generating verification badges.

SilverElfin|8 days ago

Let’s not forget Persona is linked to Peter Thiel. When Thiel and his friends support the government snatching citizens off the streets, there is unacceptable risk with forcing job seekers and the like to create accounts on LinkedIn.

ibejoeb|8 days ago

>Thiel and his friends support the government snatching citizens off the streets

What's the story here?

jofla_net|9 days ago

> Why do these services have to suck so much.

They can do what they please. Its due to the network effects. The tie-ins of tech are so strong, I'd wager that %99 of why they succeed has nothing to do with competency or making a product for the user, just that people are too immobile to jump ship for too many reasons. Its staggering how much stronger this is than what people give credit for. Its as if you registered all your cells with a particular pain medication provider, and the idea of switching pills makes one go into acute neurosis.

jll29|9 days ago

Someone needs to reimplement a "clean" version of its functionality: professional networking is too important to be left to the data hoarders/government surveillance cluster of organizations.

Besides, its UX has decayed to a "Facebook for the employed", where John Doe praises himself for mastering a mandatory training at work or taking Introduction to HTML at "Harvard" via Coursera.