[prox]

I also feel that digital companies get away with “no human representatives”. I should always have access to a human. It should be law. It will screw over a lot of companies and I am all for it since they don’t know what service looks like if it looked them in the eyes.

[AlienRobot]

I heard this being described as an "accountability sink." A system designed in such way that when something bad happens, there is nobody to be held accountable. It feels pervasive in the modern world.

[casenmgreen]

Having this problem with Amazon right now, trying to get a GDPR deletion done.

[jll29]

The rule for not replying to GDPR requests (e.g. sent by registered letter) holds within a month: the maximum fine for this is 4% of last years total revenue or 20 mio €, whichever is the larger number.

For US companies use their (typically Dublin) European HQs.