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eel | 8 days ago

At Amazon, their travel trainings always recommended giving out your laptop password if asked by law enforcement or immigration, regardless of whether it was legal in the jurisdiction. Then you were to report the incident as soon as possible afterwards, and you'd have to change your password and possibly get your laptop replaced.

That kind of policy makes sense for the employee's safety, but it definitely had me thinking how they might approach other tradeoffs. What if the Department of Justice wants you to hand over some customer data that you can legally refuse, but you are simultaneously negotiating a multi-billion dollar cloud hosting deal with the same Department of Justice? What tradeoff does the company make? Totally hypothetical situation, of course.

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ratorx|8 days ago

You can make it so employees don’t have ambient access to data, and require multi-party approval for all actions that require user data. Giving away a user password should be treated as a routine risk.

I’m not saying that’s how it actually works, and this process doesn’t have warts, but the ideal of individual employees not having direct access is not novel.