[DangitBobby]

Also the intro paragraph is basically nonsense, unsupported by the body of the story.

> The fear of the future is directly proportional to how small your ambitions are. If your plan is to keep doing exactly what you’re doing, any change is terrifying. If your plan is dramatically bigger, change is the best news you’ve ever gotten.

Red Robin's problem wasn't "not adapting" to change. The opposite, in fact. They tried to capitalize on change at the cost of very obvious fundamentals and fumbled the ball. Greedy and incompetent.

[protimewaster]

It just doesn't seem super well written. It presents a story from 2018 as if it's the impetus for the decline, and then talks about a decade long decline. If it's been declining for a decade, how is a decision from 8 years ago responsible for it?

I mean, it does sound like it was a bad decision, but not so bad that it could retroactively be responsible for 10 years of decline.