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Unless I am completely blind this article doesn't even say how the scam was perpetrated?

I understand that that is not the focus of this article but it would be nice to know at least a little bit. Like, did they skim a card? Perform some kind of online system hijacking?

It really makes a difference of who would be at fault here.

[wanderingstan]

> Just what the process was in the scam that snared Mr Williams remains unclear but it appears the scammers were able to access his card details and add them to a new Google Pay wallet on their own phone.

> "We're never going to truly know how Ian's card was breached. What we do know is that he wasn't in that Coles … and that he had the proof," Ms Brooks says.