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DavidPiper | 7 days ago
The apparent shock around this sort of thing always feels like cope for the fact that we (myself included) understand the power imbalance between Google and its customers but don't want to admit it.
There's plenty of evidence at this point, and I feel like we should be using that emotional energy to actually do something about it (like switching providers for critical personal services, for example).
s3p|6 days ago
Yes, we are surprised. Google understands our surprise, too. To quote the Google employee another commenter mentioned: "We understand that a subset of these users were not aware that this was against our ToS and will get a path for them to come back on"
https://x.com/_mohansolo/status/2025766889205739899
s3p|2 days ago
>Account Remediation Pathway
>Introduced a formal remediation process for accounts suspended due to Terms of Service violations. See our official announcement.