top | item 47124459

(no title)

usui | 6 days ago

Yeah this is probably downstream of the fact that if you visit any of the individual JR sites from the expandable map at the bottom, you'll discover they're all down at this time as well. Let's scrap the website and make a staffed phone line or fax machine with operating hours.

discuss

order

fsh|6 days ago

Considering the state of japanese IT, there is probably a person typing each reservation from the website into a 1980s mainframe.

z2|6 days ago

After receiving the orders that were actually printed from an Internet Explorer 6 only website, and faxed over from another office before being re-scanned in along with a barcode that usually failed to make it over the fax, hence the need to hand-type things. True story (not for JR specifically, but circa 2013)