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Roedou | 6 days ago

I wrote to Sainsburys (large UK grocery store chain) in 1993, suggesting an idea for a "self checkout", where you would scan items yourself as you put them into your shipping cart. My anti-theft solution was that they'd weigh your cart as you left, to make sure you'd scanned everything!

I never expected a reply, but was so stoked when I received a letter with a similar generic-but-enthusiastic reply, along the lines of "Thanks for such a creative idea!"

Do kids still get the opportunity to experience things like this? I can't imagine that sending an email to a company's generic contact@ address is ever going to get the save kind of response - and certainly not something that they can proudly pin on their wall for motivation.

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hennell|6 days ago

The problem with that is the benefit of inspiring children does little to nothing for the business, while the risk of frivolous but expensive legal actions because you decide you should get millions for inventing the self service checkout is not insignificant.

I'd suspect many places would still respond positively though, especially in the more creative worlds. Almost every creative was that kid once.

dubcanada|6 days ago

You'd have better luck mailing a letter, but to be honest the kind of "sending a letter and getting a reply from the CEO or some sort of higher up" is long gone unfortunately. There is a few exceptions, but all of them are for very old private companies. You will never get a reply from Pepsi as a kid with a new flavour idea. Or Disney about a new ride for that matter.

dfxm12|6 days ago

Ask a kid (preferably one of your own or a niece or nephew, etc.) to write to your local football team and see what happens. Some are good about it, some aren't. It helps if you send a letter to the correct department instead of sending an email to a generic contact address.