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moufestaphio | 5 days ago

I know it's not permanent. I'm just agreeing with OP that this is misleading.

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aix1|5 days ago

I obviously don't know anything about your situation, but the article specifically talks about:

"Lost baggage is when a passenger’s baggage is lost or goes missing due to an error on the part of the [Kansai] airport."

Perhaps in your case they considered the delay to have been due to somebody else's fault?