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oncallthrow | 3 days ago

> 89 year old you would absolutely appreciate it

Not just 89 year old you. Also, you on a bad day when you were ill/had 5 hours of sleep/were distracted.

Interacting with other governments feels like a minefield designed to catch you out, in comparison.

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gib444|3 days ago

Funny you say that, I actually just did a company tax return and confirmation statement a couple of days in the midst of bad COVID (2 hours sleep per night) and I was still annoyed about the multi-step process:

1) gov.uk, search for 'file confirmation statement'

2) Despite there being a sole autocomplete result and clicking on it, taken to the search results page

3) Click the first result. Turns out it's the guidance page

4) Go back, click the second result. We're getting warmer

5) Click "Start Now"

6) Get redirected to the 'Sign in to WebFiling' landing page. You can't actually sign on on this page.

7) Click 'Continue'

8) Another landing/explainer page! ("We're taking you to GOV.UK One Login to sign in to this service")

9) Click 'Go to GOV.UK One Login'

10) You think we're done yet? Think again. Another landing page!

11) Click "Sign in"

12) Think they'd let you just enter an email and password on one page? Nope! Enter email

13) Click Continue

14) Enter password

Finally...

No idea how anyone who doesn't work for GDS can justify this. It's mad