[shalmanese]

The Australian ETA process, on the other hand, actually can only be done via an Android or iOS mobile app: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-li...

I was so stunned I was like, surely this must violate some government rule around universal access and service? But I guess not.

What's more, the app is so buggy reddit is filled with support cases of people not being able to complete the process in time and sometimes having to forfeit hundreds of dollars worth of tickets: https://www.reddit.com/r/AusVisa/comments/1jh2olm/having_an_...

The advice literally boils down to, some models of iPhones don't work so go borrow a friend's phone of a different model and pray that they can process your application for you.

[darrenf]

That link clearly says you don't have to use an app.

If you are unable to use the app, you can apply online through ImmiAccount for another visa that suits your needs.

This triggered me because I've been to Australia tens of times (albeit not since 2023) and have always used my Immi account. I just logged in to check and sure enough I can still lodge an application there, no app required. Ironically I would prefer an app and will use it for my next visits because I've always found the Immi site cumbersome. But the site is still there.

[shalmanese]

For a different visa, not the ETA.

[decimalenough]

The other "helpful" suggestion is that, if you can't use the app, you can apply for a regular full-blown tourist visa (Subclass 600), which costs $145 and takes weeks if not months to process.

[crest]

Let me guess you have to be an Australian citizen (inmate?) to have the right to sue and then you won't have standing?

[freefaler]

You have to be onshore to get the case in front of Admnistrative Tribunal (ACT)