(no title)
owlcompliance | 3 days ago
Because which employer we work for is voluntary. If I own a business, I can choose which systems I implement in order to ensure a certain level of quality. If I had a logistics company, would it be inhumane to install cameras in the truck and GPS devices that monitor speed? Absolutely not. There's something called "risk" and from a business standpoint, it needs to be mitigated and controlled.
That is why, as employees, even certain key words are monitored on our computers. If we're in a relationship with a co-worker, it needs to get reported. The list goes on.
A critical part of fast food is customer service. If customer services goes down the drain, that presents a very real business risk to Burger King.
To a certain extent, this has been a standard practice in the field of customer service representatives that are taking calls all day. Their calls are monitored and recorded, then reviewed to ensure a certain level of performance.
shimman|3 days ago
owlcompliance|3 days ago
The job market sucks right now, but mostly for white collar. Out of touch would be for me to say that a software developer or data engineer would not struggle to find a job right now.
Hospitality, trades, retail, and most working class jobs are much more stable right now.
Again, if someone is making $15 bucks an hour at McDonald's, I promise you that there is a job paying just as much in another industry that they could start within two weeks.
Out of touch is someone who thinks that is not possible.
Imagine bring pitch forks into the conversation because you disagree with a business technique.
Bud, go take a walk, breath, and then realize that we're talking about which work environment someone prefers based on employer practices. We're not talking about an inescapable government surveillance system that will monitor when you leave your house every day.