[kotaKat]

The screenshots of the backend “Assistant” in [1] pretty much seem like this is what Burger King is expanding upon. It seemed already able to determine out-of-stocks and was gathering cleanliness data for the bathrooms.

It also sounds like they’re basically confirming [1] as well out loud — “He adds that the company is currently testing the AI drive-thru technology in fewer than 100 restaurants.”

Of note, I recall back in the mid-2000s there was a swing-down device near the order packing zone in the Burger King kitchen and it had a screen and a keypad on it and was labeled the “Manager’s Assistant” (or maybe “Kitchen Minder”?) device. From what I understood it was tracking production, providing reminders to check the bathroom, and providing projected order volume information.

https://www.goicc.com/kitchen-minder-tech-support