The most-seen UI on the internet? Redesigning turnstile and challenge pages

[Starlevel004]

> Designing a product with billions of eyeballs on it isn't just challenging — it requires a fundamentally different approach.

I'm not reading this.

[thorum]

Their design approach wasn’t particularly unusual, so I’m not sure what that sentence means.

I do miss the days when technical reports were clear and concise. This one has some interesting information, but it’s buried under a mountain of empty AI-written bloat.

[cocoa19]

To CloudFlare employees: This is a super interesting topic, but next time we'd rather hear from you, grammar mistakes and all, not from AI.

If I want AI slop, I'll gladly have a chat with my paid $20 bucks Gemini account.

[tamimio]

I remember back I think around 2011, CF was new and I was testing it on some vbulletin forum, all the email communication were with the cofounder if I recall correctly, the UI had only the dns settings back then. Now they make a whole article on some text redesign, time flies.

[andrepd]

That's why I say most AI content isn't just slop—it's fundamentally about deception. It's about tricking someone into believing that a text was written by a human, or that a photo or video is a true recording of a real event.

Like this, its purpose is to fly under the radar unless your figurative ears are pricked up and primed to detect the telltale signs. Fuck this shit.

[upmind]

Did you base the AI use on the emdash or is this an a common AI phrase (or both)?

[JadedBlueEyes]

Yet again [0] quality standards seem to have slipped on the cloudflare blog. I'm not able to point at a cause, but it's not painting a pretty picture.

[0]: https://news.ycombinator.com/item?id=46781516

[christina97]

Am I reading it right, the widget is seen 5B times per day, and they recruited 8 people for testing to make sure their “redesign would work for everyone”…?

[kingkongjaffa]

The process described in the article is literally just checking the boxes blindly for what passes for a design process these days. The guru's say interview customers so they have done just that without really understanding why. Given it's AI it's also possible the whole thing is entirely made up and someone just tweaked the design over an afternoon and shipped it.

[mock-possum]

With a bit of A/B testing they could’ve recruited billions of people sounds like…

[KolmogorovComp]

This! The comment I was angrily about to write.

[noplacelikehome]

As a user of an unsigned Firefox fork, Turnstile has ruined a moderate portion of the Internet for me. The way Cloudflare doesn’t think twice about eroding user freedoms, for the sake of a gate that can be trivially bypassed with solvarr or similar, is deeply disturbing. They are no longer a force for good on the web.

[tempest_]

As bad as cloudflare is there is a reason people use it.

If you try and run a site that has content that LLMs want or expensive calls that require a lot of compute and can exhaust resources if they are over used the attack is relentless. It can be a full time job trying to stop people who are dedicated to scrapping the shit out of your site.

Even CF doesnt even really stop it any more. The agent run browsers seem to bypass it with relative ease.

[flexagoon]

I see people saying that a lot, but I use Zen which is a fork of Firefox and I don't think I've ever had an issue with Turnstile, at least not noticeably more than I had on mobile Chrome.

[tick_tock_tick]

Isn't it the opposite? They allow you to still use it when it would almost certainly be better for cloudflare and the website behind then to just block you.

[sebzim4500]

How does Cloudflare know you are using the fork? Can you not just set the user agent to match firefox's (or even chrome's for that matter)

[diath]

Will this also be accompanied by a global Turnstile outage like all the other Cloudflare services that get touched? If they end up vibeslopping the redesign like they did with this article, it may just happen.

[Retr0id]

Their final design looks incredibly visually unbalanced, the icon on the left does not have enough breathing room on the left and right.

[bitpush]

This. I kept scrolling to find the new version, and couldnt believe that's where they landed on.

It doesnt .. look very new?

[connorshinn]

Honestly the entire "redesign" just feels uninspired and poorly executed.

Another problem I have with it - they state that the red text was such a huge problem, but then their solution is to... Keep only using red? Why not, for example, make certain non-failure notifications yellow or some other color? Surely using other colors should at least be tested as a solution, right? The whole process seems bizarre to me

[1vuio0pswjnm7]

"Our Turnstile widget and Challenge Pages are served 7.67 billion times every single day. That's not a typo. Billions. This might just be the most-seen user interface on the Internet."

Or it might not

The majority of the traffic on the internet is from so-called "bots"

If a "bot" hits this "interface" does that count as being "seen"

The web's failing, its inability (unwillingness) to accept non-interactive use (no good for advertising), is Cloudflare's success

A strange thing to celebrate. MITM'ing the majority of the web for "security". Could there be a better way

Another source of amusement is the "You've been blocked" Cloudflare page showing the user's IP address and suggesting contacting the site operator might solve the problem

The truth is that sending an acceptable user-agent header value solves the problem

"You" are not being blocked (Cloudflare does not who "you" are), your IP address is not being blocked, the _request_ you sent was blocked because of crude heuristics

If a site operator wants a certain header value (why) then it should publish the list of acceptable values

Send another request with an acceptable header value and the requests succeeds. It appears "you" are not blocked, same IP address, same living, breathing, thinking person sending the request

[greatgib]

I'm not to fire people usually but this long report shows that there are probably too many persons too well paid with nothing to do at Cloud flare.

Because that is a lot of energy spent too have done advance research for an UI that is basic (just a checkbox), not particularly great and common before and after cloudflare...

And a personal rant, I don't understand how they can be proud of themselves when you see the wasted time and energy supported by users to browse the pages that are being Cloudflare.

Imagine this billions of "click-wait" uselessely done by users everyday worldwide

[jiehong]

It’s a checkbox with a loader, and some bike shedding.

[jdprgm]

Remember when we used to care about sub 100ms page loading time and now we have introduced a best case 5 second blocker all over the place.

[hyperman1]

Conversation I heard recently:

We needed a new account on $MAJORSITE and we just could not get trough the captcha - I know, it's getting insane - In the end, we gave up, and just told $AI to make the account for us.

Something is going seriously wrong on the internet.

[stevebmark]

37 em dashes :(

[upmind]

If this truly was written with AI it's really quite poor. Some of the employees at Cloudflare seem to be negligent tbh based off the fact they've been down so many times recently

[mock-possum]

That’d make a good tongue in cheek band name for AI music

[DavidVoid]

I like em dashes—and sometimes overuse them—but 37 times is absurd in that amount of text.

[swills]

In a row?

[furyofantares]

LLM-ass written content about this widget nobody wants but is necessary due to bots. Fuck off and write the post yourself.

[altern8]

CloudFlare might be good for site owners, but many times their page makes me click back to search results.

I can't be the only one.

It's slow and annoying, AI overview is good enough for me most of the times so that added time I bet makes websites lose a lot of visits.

[hsbauauvhabzb]

Infinity captchas left a bad taste in my mouth. I hate AI but hate captchas more.

[LoganDark]

I'm very vastly in a minority here, but I can't help but feel uncomfortable that the general internet is converging towards explicity verifying humanity and addressing everyone as human. I liked it a lot better when everything was agnostic - I'd verify "I'm not a robot", I'd interact with other "users", etc... "On the Internet, nobody knows you're a ribbon dog."

Now, websites ask me to verify "I'm human", networks and services are starting to address their users as specifically "humans", and discourse is almost always about whether something or other is written by a "human" instead of just not slop.

I get that reality is what it is, but it just feels icky.

[masswerk]

> We recruited 8 participants across 8 different countries, deliberately seeking diversity in age, digital savviness, and cultural background.

> 5 out of 8 points versus just 3 for "I am human." For the verifying state, it was even more dramatic — 7.5 versus 0.5.

n × p >= 5? (Sample size and margins of errors. Is 5:3 even meaningful or is this rather random personal preference?) Apparent splitting of missing or inconclusive data points? (7.5 vs. 0.5 out of a total of 8 subjects.) What kind of (social) research is this supposed to be?

[cyanureworld]

I really hate the way this article is written, feels so fake