[cube00]

I don't know, staff at my two Costcos feel much more disinterested and rude then I remember a decade ago. It used to feel fun but now it's miserable.

At peak times they run out of carts and tell the customers to go hunting in the lot for them, door greeters shouting at members across the floor, checkout queues stretch the length of the warehouse, they start half blocking the gas station entrance 30mins before close so trucks can't get in, so maybe they're turning those profit screws.

[shit_game]

>It used to feel fun but now it's miserable.

It's not their job to entertain you.

[dingaling]

'Delight the customer' is a basic tenet of business. A business that wants repeat customers, that is.