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Someone1234 | 3 days ago

Unfortunately some vendors are now REQUIRING passkeys; specific example:

https://www.healthequity.com

> As of October 2025, passkey login has been fully rolled out and is now required for members with Health Savings Accounts (HSAs) and Reimbursement Accounts (RAs) who use the HealthEquity Mobile app and web experience.

https://help.healthequity.com/en/articles/11690915-passkey-f...

The FAQ is a little misleading by saying WHEN your account has a passkey this and that, but reality is that after October they made them completely mandatory, no bypass, no exceptions. 100% coverage.

Oh, and by the way, passkeys have been broken on PC/Linux when using Firefox for months:

> There Was A Problem: We encountered an error contacting the login service. Please try again in a few minutes.

Neat. You have to use Chrome or Edge.... For months, after making it mandatory...

discuss

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buzer|3 days ago

That's weird, I can login to my HealthEquity account (which contains HSA) without any issues and I don't have passkey setup. I confirmed it just now just in case.

That article does say "HealthEquity Mobile and web experience" so maybe it's just for customers who use both, I only use web.

saagarjha|3 days ago

I’ve only used web and they forced me to enroll one.

cyanydeez|3 days ago

side note, HSAs are also a symptom of a failed Healthcare system

Someone1234|3 days ago

You aren't wrong, but many of us are stuck in that failed healthcare system and making the best of it.