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matrixgard | 22 hours ago
SMS 2FA was deprecated by NIST (SP 800-63B) precisely because of this class of risk. SIM swap attacks get the press, but quiet number recycling is arguably worse because neither the bank nor the customer detects it until someone accidentally stumbles across it the way you did. Most people never check. They just assume whatever numbers show up are theirs.
The part that concerns me most: the rep confirmed the number isn't in their profile system, but it's still surfacing in the auth flow. That means there's a layer between their CRM and their auth service that nobody is reconciling. Have you gotten any written acknowledgment from them that this was a real finding, or are they just treating it as a support ticket to close?
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