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PayMill, Stripe clone, rolls out silently across Europe

173 points| SebMortelmans | 13 years ago |paymill.com | reply

105 comments

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[+] gkoberger|13 years ago|reply
This was created by the Samwer brothers, who have an interesting history of cloning sites and flipping them, often to the company they cloned:

http://www.wired.co.uk/magazine/archive/2012/04/features/ins...

So, proceed with caution if you decide to use them. (That being said, I wonder if Stripe will just buy them in order to get European payments working?)

[+] UntitledNo4|13 years ago|reply
Why do you think developers should proceed with caution? They don't seem malevolent to me. Perhaps you question their methods, which is legitimate, but if you have any other information apart from that, I would like to hear it.

Additionally, I don't know if I can criticise their model. Yes, it's not very innovative, but on the other hand you can think of it as a outsourced European development team for US-based startups. They know the market, the language(s), the problems. They do the development work and then if the original startup wants to buy the product, they can. Who knows, perhaps it might even end up being not much more expensive than setting up the infrastructure and acquiring the knowledge required to operate in the EU. It might also serve as a test case: "is service X really going to work in the EU?". They take the risk that something might not work.

As an EU-based developer (who never used any of their products. yet?), I also think it's valuable for us (EU-based developers). Instead of waiting for startup X to get their act together, they offer us an alternative, which then later might be merged with the original product.

As a side note, there is a bit of a unintentional Schadenfreude to be found in this article as well. Since it's 6 - 7 months old, their investments in Facebook, Zynga and Groupon doesn't look so hot anymore as it did back then. Maybe they should avoid the investment side of things.

Edit: grammar

[+] arrrg|13 years ago|reply
Stripe is no available in Europe. I don’t think there is anything wrong with creating something that works here instead of waiting.
[+] pdog|13 years ago|reply
People keep saying "Stripe, come to Europe!" and "Why isn't there something like Stripe in Europe." A competent company with a track record of success finally builds a good approximation of the Stripe experience for Europe, so why should developers be cautious? Have they shut down companies when they haven't been acquired?
[+] Fundlab|13 years ago|reply
Oliver Samwer's response to the negativity being circled about him. http://www.idea-lab.org/videos

Also, I think it's a bit unfair to reduce the brothers to a "copy-cat" title. This happens everywhere, its just that they are the most successful at it. There are a lot of really cool tech companies in the valley that are relevant to non-english-speaking countries and developing ones but these countries don't fully benefit because the originators of the ideas pay no special attention to this countries. Mere providing different language translations does not breakdown the different albeit subtle differences between different cultures.

I think the samwers should be commended for what they do especially for their German market.

[+] pbreit|13 years ago|reply
It's a mis-nomer that they frequently end up selling to the US company they cloned. Ebay and Groupon are about the only two examples.

Stripe would never, ever, ever acquire a clone like this. First, because the notion is already rare. But more overwhelming is Stripe's intense focus on creating its own culture and building its own stuff.

[+] tripzilch|13 years ago|reply
Yeah, and it was about time they did Stripe!
[+] schmrz|13 years ago|reply
If someone was wondering here are the supported countries: Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Rep ., Turkey, UK, Hungary, Cyprus (Greek part), Israel. (from https://www.paymill.com/en-gb/support-3/worth-knowing/terms-...)
[+] guard-of-terra|13 years ago|reply
What's the point of supporting both Greece and Turkey but not the other part of Cyprus? Just wondering.
[+] Ives|13 years ago|reply
It seems like someone forgot Belgium (again).
[+] ujdtyhf|13 years ago|reply
Note that the standard form of payment in Poland is wire transfer. There are gateways for it, like przelewy24.pl or payu.pl.

Nobody pays online with a credit card.

[+] timnash|13 years ago|reply
While I applaud any move to bring more payment options in Europe this is really still very german focused and appears only half baked. The English documentation is interesting with lots of muddled terminology and when you start the application process bit's of it are still in german in places. The site also seems to lack error and confirm messages (wondering if this is simply not translated)

For those in the UK jumping for joy at a Stripe like payment gateway there is a bit of a gotcha it only supports Euros.

Also there is no details about who is actually processing the payments and several interesting and dubious (but again could simply be translation problems) statements about PCI compliance on the site which could make due diligence interesting.

Something to watch, but for UK merchants I suspect it may be a lot of work to get going so not quite the frictionless option people are holding out for. Be interesting to hear from a German companies perspective to see if similar issues exist on the paymill.de site?

[+] jpkrohling_jpk|13 years ago|reply
I'm very sorry for the translation problems. We are working to solve these, but we would appreciate if you could send us an email on [email protected] if you find something wrong or ambiguous.

But a small correction: we support the local currency of your company. If you are based in the UK, you'll be able to accept GBP. If you need support for other European currencies, you can contact us and we can certainly look into it.

About the PCI compliance: you don't have to be PCI compliant, for one reason: the payment data never reaches your server. Our javascript bridge solution takes care of sending the data directly to our payment servers (which are PCI compliant), so you don't have to be.

I'm not sure what you mean by not being frictionless for UK companies. Is this about the points above? If not, please do let us know what your concerns are :-)

[+] jusben1369|13 years ago|reply
At Spreedlycore we support 40 + payment gateways. (our target audience are developers/applications that need to work with more than one payment gateway) No one's asked us about PayMill yet. It'll be interesting if they do.

It worries me when the first two sentences contradict each other: "Paymill enables you to offer credit card payments on your website within a short time. There is no waiting time" Which one is it?

I hope it's the real deal because the world needs it (we deal with a lot of non US developers around payments all the time so know the pain). But Stripe hasn't nailed it and Braintree couldn't nail the "immediate sign up" outside of the US so I too will wait to hear if it's all that much different.

Lastly looks like just Visa/MC. No AMEX or Discover which isn't the terrible but worth noting vs other options. (AMEX is more expensive so not having it I'm sure helped them get to 2.9%)

[+] d0mme|13 years ago|reply
Hi jusben1369,

a guy from our business team will contact you in the next days. Looks like a cool service you're offering! :)

We're thinking about AMEX and it could be another possible step in our v3. Actually we want to fix some minor bugs, our blog will updated within the next 1-2 weeks so you can stay tuned on English as well.

We actually didn't have the time to update our blog regularly regarding our European rollout. ;)

[+] jpkrohling_jpk|13 years ago|reply
About the contradiction: you are right, it sounds a bit strange in English. We'll correct that. But what we mean is: you can start integrating the solution right away in "test mode", no need to wait till your activation is processed. In a couple days, your activation is processed and you can start receiving money for real.
[+] calpaterson|13 years ago|reply
> No AMEX or Discover which isn't the terrible but worth noting vs other options

For what it's worth, AMEX is uncommon in my EU country (and I say that as someone who uses AMEX) and I wouldn't be surprised if it's just as rare throughout the EU. I have literally never seen a Discover card.

[+] mrweasel|13 years ago|reply
The lack of AMEX and Discover seems irrelevant to me. The lack of local cards however is a major issue for some European countries, depending on what you sell. If I where to use Paymill, I would still need someone to handle payments on local Danish cards.

From the look of the API is also seems like Paymill wouldn't be of any use if you ship physical products. Some European countries don't allow you to charge the customers card until the goods are actually shipped. This mean that you do need to be able to reserve the money and later do a "capture".

I love the simplicity of solutions like Stripe and Paymill, but I really don't see them be all that useful. That might of cause be because I'm in the business of shipping physical products in small geographic location.

EDIT: Just noticed Dankort being supported by Spreedlycore, awesome.

[+] CD1212|13 years ago|reply
I am from the UK and just finished integrating Spreedly Core with a site I developed on Friday. It was a painless process and made interfacing with the traditional merchant account much easier. I would highly recommend it!
[+] jaredsohn|13 years ago|reply
> contradict

It seems like is saying the amount of time required by the developer is small and that you don't have to wait for approval/activation. (i.e. if it was a process it would be both fast and cpu-bound.)

[+] noodle|13 years ago|reply
> It worries me when the first two sentences contradict each other:

I don't think that's necessarily true. The service lets you get payment processing up on your site in a short time. There is no waiting period to get an account set up to receive payments. It makes sense, its just not super specific.

[+] duiker101|13 years ago|reply
I didn't know about you, this looks really interesting, I will give it a try, thanks.
[+] yakshay|13 years ago|reply
> But Stripe hasn't nailed it and Braintree couldn't nail the "immediate sign up" outside of the US so I too will wait to hear if it's all that much different.

Correction: Braintree hasn't nailed it even inside US, despite reports otherwise. Even though you can sign up and get started with a developer account immediately, there is a human underwriter who looks at your account and activates production. This process might take lesser time now, but its not automated (like Stripe) and some people might get rejected on the way.

This step is the key value proposition for me. If Braintree or Paymill doesn't work like that, then they are not comparable to Stripe.

[+] mrkmcknz|13 years ago|reply
This is major news for startups in Europe. Major news.

The only issue I have is that the activation process seems like any other merchant account application. It will be interesting to hear from people who are rejected in the activation process to see how 'frictionless' these guys really are!

[+] jpkrohling_jpk|13 years ago|reply
Sorry to hear that, but the activation process is unfortunately needed. That said, you can still start right away integrating our solution into your app. If you decide to indeed use our solution, you can just ask for the activation and in about 2 business days you'll be able to accept "live" payments.
[+] sergiotapia|13 years ago|reply
I wonder why they require you to "apply" for a merchant account, when Stripe just lets you get started ASAP.

This is nothing but good news, anything that makes accepting payments easier is a god send. If Stripe were gone tomorrow, how more difficult would our lives be?

[+] jacques_chester|13 years ago|reply
It's definitely been very annoying for us outside of the US watching the light speed evolution of payment systems happening there and only there.

So this is good news for my European friends.

[+] coopdog|13 years ago|reply
It's true, the motto of HN is that ideas are nothing, execution is everything.

Yes the Samwise brothers outright steal ideas, but if you object then go and out-execute them in Europe. If you can't do that and the competition was fair, then the market has found a better solution. The only other path is in mandating a monopoly

[+] guard-of-terra|13 years ago|reply
This is a too narrow view. Africa leads with mobile phone banking (use your phone as a wallet and transfer funds and be able to cash out), Russia and CIS have viable cardless electronic money (you deposit money into electronic kiosks at shops and molls and then pay for goods and services via interwebs or from mobile), China has I guess everything we can imagine and more.
[+] urlwolf|13 years ago|reply
To those mentioning it looks 'half backed' (and wondering whether it works): Samwer brothers' companies are built to flip. From talking to their devs at meetup (not paymill's, but other rocket company), they mention software dev practices leave a lot to be desired. Whatever it takes to get something out of the door. Code quality is not a priority. This makes me reticent, even though I really need a real EU stripe.
[+] fredsters_s|13 years ago|reply
Interesting. This still needs to play out, but it seems like a lesson to geography-bound US startups (airbnb, stripe etc). I guess the question is, how much does execution count for? If I'm a Europe-based dev, do I really care that this isn't Stripe?
[+] buro9|13 years ago|reply
This is great news, but I will probably try and wait for Stripe as I have no urgency to move today.

Why? Because this looks like where Stripe were and I know that when Stripe finally makes it to the UK they are the ones pushing the envelope and I want to be where they are.

I also hope Stripe will be more competitive on fees.

Obviously, should the need be pressing then this looks like a good stop-gap.

[+] Kliment|13 years ago|reply
I've been using this service for a month and a bit now and it's worked really well. There is dramatically more paperwork compared to Stripe, but it works and it's way way better than anything else available in Germany.
[+] dewey|13 years ago|reply
I'm using them for a month now and i'm quite happy with the service. Especially compared to the CC gateways we were using before. Their support team is very competent and usually reply within a few minutes. (I had some problems with the Magento Extension but they fixed it and pushed a new version of the extension to their github).
[+] the_mitsuhiko|13 years ago|reply
Do I have to be PCI compliant if I use them?
[+] jusben1369|13 years ago|reply
Anybody involved with credit cards needs to be "compliant" The question is not yes or no but always around "Scope" Solutions that effectively use hosted payment pages (or even better in some ways a transparent redirect) so that the card data don't touch your servers usally allow you to just complete a SAQ-A (a self assessment one or two pager) So you must always be compliant but something like this (Stripe, Braintree etc) allows you to minimize scope to the SAQ-A level typically. (Caveats apply. You could build the best application in the world but if your support people start taking credit cards over the phone to help out customers who are struggling and 'set them up' you of course broaden your scope immediately so common sense still applies)
[+] michaelfairley|13 years ago|reply
If your business accepts credit card payments, you must be PCI compliant.
[+] heeton|13 years ago|reply
Looks like I'm signing up with these guys then! Just this week I asked the Stripe team when their UK launch would happen.
[+] toomuchtodo|13 years ago|reply
Can I use PayMill to except payments from clients in the EU if I'm a US-based business?
[+] jpkrohling_jpk|13 years ago|reply
Your company needs to be registered in one of the countries we support. Other than that, payments can come from any country.
[+] jmonegro|13 years ago|reply
You can use Stripe for that.
[+] j2labs|13 years ago|reply
Rocket is at it again.
[+] gojomo|13 years ago|reply
Is this Samwer-linked?
[+] vinhboy|13 years ago|reply
I really like the way they are presenting their API. A simple example is better than an entire of page of documentation. Kind of how w3schools does it.
[+] jdangu|13 years ago|reply
The activity of a Payment Service Provider is heavily regulated in EU, a license is required - But no mention of this on the site.
[+] jpkrohling_jpk|13 years ago|reply
Sorry, but what kind of license are you talking about? In order to use Paymill, you just need to have a company registered in one of the countries we are present (31, at the moment).
[+] Luc|13 years ago|reply
I still don't see how Stripe and PayMill are different from companies like SWREG that have existed since the time of Compuserve. Why is everyone so enthusiastic about Stripe? I honestly don't understand.