Developer for the site here. We definitely talked about this in the post mortem. Do you have any specific changes that you would have made to make the process more clear?
I don't remember having any trouble with actually ordering the pack.
I do remember trying to bump the payment to $10 and not being able to. Adding an option to change the amount paid during checkout or making it much more obvious if there was one may have helped your "haul".
Separate shipping and billing addresses. My fiancee ordered a pack for $5, put in her credit card number, and put the address of the person she was buying it for in the shipping address slot. Then she realized there had been no place to put the billing address.
Long story short, the credit card charge went through, the package did not get shipped, and she's in the middle of resolving the situation via email with somebody at CaH, hoping her giftee gets their gift.
Caerus|13 years ago
I do remember trying to bump the payment to $10 and not being able to. Adding an option to change the amount paid during checkout or making it much more obvious if there was one may have helped your "haul".
thomaslangston|13 years ago
Kerrick|13 years ago
Long story short, the credit card charge went through, the package did not get shipped, and she's in the middle of resolving the situation via email with somebody at CaH, hoping her giftee gets their gift.