top | item 5024208

Show HN: Our Vancouver based web agency just launched. We'd love your feedback.

23 points| kelsokennedy | 13 years ago |redstamp.ca | reply

47 comments

order
[+] orangethirty|13 years ago|reply
This page is proof you can make pretty websites. Sadly, it might also evidence that you may stink at marketing. Its way to busy for me to follow a distinct line, and there is abosolutely no structured copy for me to read. Plus you put the very little copy you have in a carrousel and made it hard to read with some weird color choices.

Now, luckily for you, I'm not your target market ( I think, there is no way for me to know ). Which makes me ask the following question:

Who is your target market? If you answer with every business in Vancourver who wants/needs a website done, then you are taking the wrong route here.

Note: I'm not trying to rain on your parade. So dont take it as an insult, but as real feedback from someone who does copywriting/marketing.

[+] davemo|13 years ago|reply
Dead Links: Privacy Policy and TOS link in the footer [1]

Landing Page: changed on me while I was reading the first slide, suggestion: on hover pause slideshow

Contact Form: Major pop in due to the form element shifting in place when animating, suggestion: avoid the .toggle and use CSS3 transitions, specifically I would use a linear 350ms transition on the top property and move from -400px to 0px. (fallback to JS animation if the browser doesn't support CSS3 transitions).

Seeded Comments: Your DISQUS integration has a number of 5 month old "test" comments, suggestion: get rid of those :) [2]

Unoptimized Static Assets: I know you're using Wordpress, but IMHO it always rubs me the wrong way when marketing sites brag about "dev prowess" and fail to concatenate, minify and optimize CSS, JavaScript and Images; suggestion: do all those things. Also, use ImageOptim and you can compress your site images and net some performance [3]

[1] http://cl.ly/image/3J3d1F2r0P2f

[2] http://cl.ly/image/1q3f1D440H1J

[3] http://cl.ly/image/0N3d3H0m2803

[+] kelsokennedy|13 years ago|reply
I appreciate the time you've spent on your response. We will be using your feedback as we tweak the site tomorrow (especially the stale comments :/).

Thanks

[+] dylan-m|13 years ago|reply
The first thing I noticed was that your header text is part of the same JPEG image that has each background image: http://redstamp.ca/wp-content/themes/redstamp/images/layout/.... This is especially visible with the red text, which is thoroughly mangled by the compression, but it's just as obvious with the white lettering if you're used to being grouchy about how browsers all render text differently poorly ;)

Speaking as a nerd / web developer, I would of course be delighted if you managed to use @font-face (via Typekit or whatever) with something clever to draw the strikethrough, or an SVG, since that would scale really nicely with high resolution screens and mobile browsers (which use funny DPI numbers). For a simple and widely portable solution, though, please please please just move the text from those images to transparent PNGs. It's making my eyes hurt.

Of course, I'm hoping you fix it because I expect to see more of your website. Good luck! I live here, so Vancouver-based web developers are my favourite :)

[+] kelsokennedy|13 years ago|reply
I do hear what you're saying and I can see how it would improve our site.

Thanks for the feedback.

[+] _sentient|13 years ago|reply
Great looking site, and I love the strike-through approach you used in your marketing copy.

However, I did notice a couple issues:

1. There seems to be a few problems with the font you are using, as some of the words seem to run into each other, at least on Chrome. Some of the sub-headings on this page are borked, for example: http://redstamp.ca/design/

2. I like the carousel, but found it fairly annoying when it would continue to auto-scroll after I had clicked on one of the Design, Development, or Marketing links. I eventually noticed the pause button, but I think it would be far more intuitive if you automatically paused the auto-scroll when a user clicks one of those links, as with that action they are showing an interest in that particular service, and probably need time to read the content on that carousel panel.

:)

[+] zacksjoden|13 years ago|reply
Regarding 1, enabling Javascript fixed that for me, Chrome Version 23.0.1271.101 with ScriptSave v1.0.6.13 on OSX 10.7.5.
[+] kelsokennedy|13 years ago|reply
Thanks for the feedback, we will be tweaking the slider on the home page and coming up with a solution for chrome.
[+] law|13 years ago|reply
It's a wonderfully designed site; I love how the splash page draws your eyes to where they belong, without being overly obtrusive. One criticism: on http://redstamp.ca/development/, you may want to change the menu that changes position as you scroll. Maybe keep it fixed to the top of the screen as you scroll down, but when you scroll up, it should stay in position until it hits the bottom of the screen, and then begin to move up once it's out of the viewable area. When you're at the top of the page, it can move back to its home. That's just a suggestion on top of what's already very nice work.
[+] kelsokennedy|13 years ago|reply
Thanks for your suggestion and wonderful words!
[+] hbn321|13 years ago|reply
In your contact form, you're using ticks, but you can't choose more than one. This is inconsistent with the way radio buttons usually look.

Would also be good if your Google Map linked to the Google Maps site, rather than just an image.

Might just be me, but I find the two column layout of your blog bizarre to read, especially as the first column doesn't end cleanly before it goes onto the next.

I wonder if the "Contact" is prominent enough (knowing how dumb some potential clients can be...) maybe have it in red too?

[+] kelsokennedy|13 years ago|reply
Thanks for your feedback. I hear what you are saying about the check marks, however it's consistent with the rest of our site and our order forms (http://redstamp.ca/marketingplanv5/ still very WIP, but might give you an idea of the application).
[+] pravda|13 years ago|reply
"We’re full-service, Vancouver-based, work-proven, and incredibly lovable."

Sounds like an Escort Service.

Am I correct in assuming you're all under 25-years old? Hey, there's nothing wrong with that. But I would suggest a little bit more gravitas for the website.

And the stock photographs make the website look like a travel guide.

Having said that, I think the website is very well done, if somewhat "busy", and I predict you'll soon have more work then you can handle.

[+] kelsokennedy|13 years ago|reply
We do escort old websites into fabulous new ones!

Thanks for the feedback!

[+] d2ncal|13 years ago|reply
there is no 'people' or 'about us' link. i can't find a single person's name.
[+] kelsokennedy|13 years ago|reply
That's a consistant feedback we've been getting. We're going to add a new section in the near future.

Thanks for your time.

[+] itsybitsycoder|13 years ago|reply
Your contact form doesn't look right for me in Chrome (the "email" and "pm" options are pushed down a line). Also at 1024x768, the page wiggles when I scroll down by dragging the middle mouse button, but the extra horizontal content is just unintentional-looking whitespace.
[+] kelsokennedy|13 years ago|reply
Thanks for the feedback, we're going to do some additional bug checks over the next few days.
[+] kvnn|13 years ago|reply
In chrome, the "Email" label is pushed down, below the checkbox.
[+] mcrider|13 years ago|reply
Beautiful! If i still lived in Vancouver I'd come work for ya :) I would however recommend a responsive design considering you do mobile web development.
[+] kelsokennedy|13 years ago|reply
Portions of our site are responsive. We'll be launching a separate mobile presence in the coming weeks. We just felt fully responsive was not the best way to get our message/story across.

Thanks for your time!

[+] raeldc|13 years ago|reply
We're also about to re-launch our website and we have very similar service offerings. Reading the critiques and praises here is helpful for us also :).
[+] brennenHN|13 years ago|reply
The carousel at the top rotates too quickly. I didn't have time to read a single complete block of text.

Otherwise the site looks great.

[+] kelsokennedy|13 years ago|reply
That has been a consistent concern in our feedback. We will adjust this shortly.

Thank you!

[+] run4yourlives|13 years ago|reply
There are quite a few CSS bugs in chrome/windows. You see it a lot with the titles overlapping themselves and with the link hovers.
[+] kelsokennedy|13 years ago|reply
We will be looking further into the chrome/windows issues tomorrow. Thanks!
[+] 8ig8|13 years ago|reply
Domain in html title tag is: RedStamp.caredstamp.ca

Could that be your dev domain since it doesn't match production?

[+] kelsokennedy|13 years ago|reply
Great catch! It was actually Yoast SEO plugin forcing the domain name at the end of every title.

We've fixed it - thank you!

[+] greengreens|13 years ago|reply
Typo on 'both' in /marketing/ "To E or not to E ... in btoh direct mail and e-mail campaigns..."
[+] inept|13 years ago|reply
Well spotted. Missing period in "[...]campaign We’re experts [...]"

Really stunning work on the whole. Full props.

[+] kelsokennedy|13 years ago|reply
Good eye! We've changed it - thanks for the heads up.
[+] slajax|13 years ago|reply
Always great to see new agencies in Vancouver. Site looks really nice as well.
[+] steven97|13 years ago|reply
No mobile version of the site?
[+] kelsokennedy|13 years ago|reply
It's in development right now, and will be ready in about 2 weeks.

Thanks for checking our site out.