You need a sample document, so people can test out the "using your mouse to sign" part without signing up.
I don't want to bother with the whole sign up, check email, wait, check email again, click verify link, go back to site, find document to test with, upload, blah blah meh.
I just want to see how the signy bit works first.
If you give me a sample I can scrawl "John Hancock" on and download and check out, I'll be much more inclined to go through the registration rigmarole.
Very nice looking pages, and I like the concept. Very well done so far, I think you're in the right direction. That being said, I'm better at finding things wrong with stuff than right, so here's my feedback.
I thought the "Try it Now" meant I get to sign some sample document... or preview an account where I could upload a sample document and make-believe send it out to people. Just something where I get some instant gratification. Making me create an account just to try your product is a killer, for me, at least. I have no real need for this service so I don't feel inclined to sign up. That might not be the case for somebody who actually has an interest in paying for this service.
You definitely need a sample account, or some more pages showing what I get when I pay you. I want to see this before I even sign up for a free account. What's the interface look like to send it out to people? What do they see once the document is sent to them? How do they actually sign? Just show me the process and pics of your interface and I'll be more confident in creating an account.
Best of luck.
Edit: I actually scrolled down to see the nice 1. 2. 3. 4. process. Move this up! It's far more meaningful than a big document with a rather ugly "John Bellingham" signature that, by the way, instantly made me think "signing with a mouse must look hideous!"
Nice work–the app works as advertised and the site looks professional. As some others mentioned, an option to type the signature would be nice.
Also, I'd love to see an API and here's why: as is, this is a very horizontal app ... by having an API, you could let developers of vertical apps integrate and instantly start reaching industries and niche markets you may never have thought of.
Example: our company serves several thousand professional photographers, many of whom shoot weddings for couples from out of town. For them, mailing contracts back and forth is a total pain. They would eat this product up ... even more so if it was combined with some sort of CRM tool for the industry.
Anyway, that's just my $0.02 based on my domain expertise. Feel free to email me ... I'd love to feature this in one of our upcoming newsletters.
One detail I think is important: When I create an account I'd like to add my password at the beginning. I knew it would email me after requesting that I enter a password, but the mainstream user definitely won't.
Security is a very important factor with your application and it helps to create that image even if it sacrifices some easy sign-ups.
I often see many business applications that list "Secure Log In/Authentication" on the feature list as well because its not always assumed.
Gotcha. The current workflow is that we create a random hashed password for you after signup, then on your first login, we prompt you to change your password.
Security is definitely high on our list of concerns. Thanks for the input dmix :)
That's absolutely correct. There's no need to fiddle around with a mouse to write something for it to be valid. Here's what the US law on electronic signatures has to say on this topic:
In the United States, the definition of what qualifies as an electronic signature is wide and is set out in the Uniform Electronic Transactions Act ("UETA") released by the National Conference of Commissioners on Uniform State Laws (NCCUSL) in 1999.[8]. It was influenced by ABA committee white papers and the uniform law promulgated by NCCUSL. Under UETA, the term means "an electronic sound, symbol, or process, attached to or logically associated with a record and executed or adopted by a person with the intent to sign the record."
"For a better experience, please use a fully supported browser. For more information, click here." The "click here" link goes to localhost.
Other than that, I'd like to have some security and assurance that these contracts are in fact legally binding. Maybe a quote from someone in the government...
And instead of Plans, I'd replace it with Pricing. It seems more obvious.
This looks very useful. We actually need something like this for our startup. Any plans for an API (or would you be interested in working to develop one)? Email me please if you could.
During your integration, was there anything that you really liked, or didn't like about that products API? Anything that was missing that you think would be useful?
Ah, I see. I lost interest after I saw "a verification link will be sent to your email", and didn't read the paragraph above the text boxes. I don't want to bother with emails unless I know there's something I want behind the registration wall.
I do still stand by my comment though; if they made that sample contract available pre-signup, it would be a better experience for people who were unsure if they wanted RightSignature yet.
[+] [-] spydez|17 years ago|reply
I don't want to bother with the whole sign up, check email, wait, check email again, click verify link, go back to site, find document to test with, upload, blah blah meh.
I just want to see how the signy bit works first.
If you give me a sample I can scrawl "John Hancock" on and download and check out, I'll be much more inclined to go through the registration rigmarole.
[+] [-] dylanz|17 years ago|reply
[+] [-] andrewljohnson|17 years ago|reply
[+] [-] sam_in_nyc|17 years ago|reply
I thought the "Try it Now" meant I get to sign some sample document... or preview an account where I could upload a sample document and make-believe send it out to people. Just something where I get some instant gratification. Making me create an account just to try your product is a killer, for me, at least. I have no real need for this service so I don't feel inclined to sign up. That might not be the case for somebody who actually has an interest in paying for this service.
You definitely need a sample account, or some more pages showing what I get when I pay you. I want to see this before I even sign up for a free account. What's the interface look like to send it out to people? What do they see once the document is sent to them? How do they actually sign? Just show me the process and pics of your interface and I'll be more confident in creating an account.
Best of luck.
Edit: I actually scrolled down to see the nice 1. 2. 3. 4. process. Move this up! It's far more meaningful than a big document with a rather ugly "John Bellingham" signature that, by the way, instantly made me think "signing with a mouse must look hideous!"
[+] [-] callmeed|17 years ago|reply
Also, I'd love to see an API and here's why: as is, this is a very horizontal app ... by having an API, you could let developers of vertical apps integrate and instantly start reaching industries and niche markets you may never have thought of.
Example: our company serves several thousand professional photographers, many of whom shoot weddings for couples from out of town. For them, mailing contracts back and forth is a total pain. They would eat this product up ... even more so if it was combined with some sort of CRM tool for the industry.
Anyway, that's just my $0.02 based on my domain expertise. Feel free to email me ... I'd love to feature this in one of our upcoming newsletters.
[+] [-] laut|17 years ago|reply
[+] [-] dmix|17 years ago|reply
Security is a very important factor with your application and it helps to create that image even if it sacrifices some easy sign-ups.
I often see many business applications that list "Secure Log In/Authentication" on the feature list as well because its not always assumed.
[+] [-] dylanz|17 years ago|reply
Security is definitely high on our list of concerns. Thanks for the input dmix :)
[+] [-] mwerty|17 years ago|reply
[+] [-] nickb|17 years ago|reply
In the United States, the definition of what qualifies as an electronic signature is wide and is set out in the Uniform Electronic Transactions Act ("UETA") released by the National Conference of Commissioners on Uniform State Laws (NCCUSL) in 1999.[8]. It was influenced by ABA committee white papers and the uniform law promulgated by NCCUSL. Under UETA, the term means "an electronic sound, symbol, or process, attached to or logically associated with a record and executed or adopted by a person with the intent to sign the record."
http://en.wikipedia.org/wiki/Electronic_signatures
You can type a single letter on your keyboard or just simply click a button for a contract to be signed if there was an intent to do so.
[+] [-] kbrower|17 years ago|reply
[+] [-] rksprst|17 years ago|reply
Other than that, I'd like to have some security and assurance that these contracts are in fact legally binding. Maybe a quote from someone in the government...
And instead of Plans, I'd replace it with Pricing. It seems more obvious.
[+] [-] dylanz|17 years ago|reply
[+] [-] dchest|17 years ago|reply
Safari 4 beta.
[+] [-] funky|17 years ago|reply
[+] [-] ggruschow|17 years ago|reply
For me, fax-to-email and printer driver-to-internet fax are cheaper and more convenient.
[+] [-] NoBSWebDesign|17 years ago|reply
[+] [-] thorax|17 years ago|reply
[+] [-] seshagiric|17 years ago|reply
:)
[+] [-] cool-RR|17 years ago|reply
[+] [-] dablya|17 years ago|reply
[+] [-] dylanz|17 years ago|reply
During your integration, was there anything that you really liked, or didn't like about that products API? Anything that was missing that you think would be useful?
[+] [-] usiegj00|17 years ago|reply
[+] [-] usiegj00|17 years ago|reply
[+] [-] spydez|17 years ago|reply
I do still stand by my comment though; if they made that sample contract available pre-signup, it would be a better experience for people who were unsure if they wanted RightSignature yet.
[+] [-] rksprst|17 years ago|reply
[+] [-] snitko|17 years ago|reply
[+] [-] unknown|17 years ago|reply
[deleted]
[+] [-] snowstorm|17 years ago|reply
[+] [-] keltecp11|17 years ago|reply
http://signaturelink.com/
It looks great though!
[+] [-] thepanister|17 years ago|reply