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Flickr Co-founder Unveils Her New Startup: Hunch

52 points| Anon84 | 17 years ago |readwriteweb.com | reply

34 comments

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[+] Anon84|17 years ago|reply
This could possibly be the start of something huge, if you just look beneath the surface a bit. In effect, the users of this site will be validating a large number of machine learning algorithms.

Let's say you are a large internet advertising company cough Google cough and you are trying to customize your suggestions. You look at what you know about any given user (their IP, geographical location, recent searches, keyword that get used in their recent emails, etc) and formulate your assumptions in terms of questions in a decision tree. You can then use Hunch.com to test your results (since Hunch allows users to "correct" their answers).

You can also use it the other way around (and this is where monetization comes in). If all goes as planned, within a few months Hunch.com will have a LOT of information about about people decide what to do. For instance "People that give answer X,Y and Z to questions A, B and C think the best car for them is XPTO model". How much would this information be worth for the makers of XPTO? Or even for people getting paid to advertise the XPTO car?

Another possibility is to use it to improve search results. If you understand the reasoning behind a sequence of queries, you can direct the person to what they are looking for.

A model of how people think = A way to make money giving people what they want.

[+] shimon|17 years ago|reply
In the shorter term, there might be some special sauce in this site that can imbue a potentially boring task (creating and reading decision trees) with enough emotional meaning to make it work.

For the decider, there is the appeal of having a system to approach a difficult decision; of learning from others; of mastering a challenge and having confidence in your decision.

For people responding to a question and refining the decision tree, there is the appeal of demonstrating expertise and understanding how other people think.

And there is a more abstract appeal for deciders, responders, and just plain readers: validation that you're facing a challenge that you shouldn't be ashamed of, that you can ask for help with, and that can be overcome.

I'm not sure if hunch really does appeal effectively in these ways (I've only just requested an invite) but the potential is there. Starting with that sort of potential and really listening to users seems to be how flickr evolved into a product+community that is really prized by its members/customers, and another app made with that same level of attention and attentiveness could really earn a lot of devotion.

The large-scale analysis and AI could certainly be amazing -- but if you want to learn from this as a model for your own future work, pay attention to how well this app connects to the emotions of its users, and how they grow the community around it. If you're making something that doesn't have a straightforward save-time/money selling proposition, making those things work is your biggest challenge.

[+] billydean|17 years ago|reply
Anyone else think "Jump to Conclusions Mat" when they read this?
[+] jpwagner|17 years ago|reply
Yes but much worse when they try to monetize:

What should I eat for lunch?

A. McDonalds (sponsored by McDonalds)

B. You get the picture...

[+] run4yourlives|17 years ago|reply
I suppose this is what you do when your startup isn't required to support your family. :-)
[+] gcheong|17 years ago|reply
I wonder how invested she is in her concept. Flickr, as I understand it, was a part of an online game originally, so if there are indications that the real value here is some subset of functionality or is leading to something entirely different, will she have the presence of mind to follow the hunch?
[+] jksmith|17 years ago|reply
Geez. My brain is just not wired to have any passion for creating silly crap, even if it made me lots of money. Some of these ideas for web apps represent the watered-down domain that has been distilled on the iPhone. Look for a native iPhone client for this app soon.
[+] anuraggoel|17 years ago|reply
Calling Hunch 'silly crap' is a bit harsh, especially if you haven't tried it out yet. Let us ignore the fact that they have 'MIT scientists with backgrounds in machine learning' on their team, and that they started working on it in 2007 and launched only today. I just signed up to check it out, and the results look promising even with the limited amount of data it has about me and everyone/everything else.

Crowdsourced machine learning isn't new, but because Hunch has enough weight behind it, it might eventually become much more useful than a lot of other 'silly crap' out there. A native iPhone client for Hunch would then be quite welcome.

[+] chris11|17 years ago|reply
I would not say that it is silly crap, just that I don't see any need for it in my life. I have realized that I am probably not going to be an early adopter unless it solves a specific problem in my life.

For example, I don't use Twitter right now. I don't have a need to write 140 character messages to the general public. But I have changed in that I now see that Twitter could improve some situations in my life. I could imagine using it to send text messages to all my friends to see if they wanted to grab lunch. I could also see myself getting it if a future boss or coworker used it extensively. So while I could not see much value in Twitter when I first heard of it, I see value in it now.

So I am just assuming that I either don't fully understand how I could use Hunch, or I don't really need it right now. That just means I am not going to be an early adopter of their service. I would not say that the service is total crap.

Even now I can see some situations where I could use expert systems to make decisions. I remember when my parents got a new car my dad took the cost of the car, the mpg for the car, and the amount that he drove, and used that to find out which car he expected to be the cheapest. I am sure he would be willing to input some numbers into a web page and use the site's recommendation instead of doing all the work himself, assuming he would be able to actually view the decision tree.

[+] GHFigs|17 years ago|reply
What you lack in passion you make up for in aptitude. You can write better comments. Please do.
[+] Raphael|17 years ago|reply
Could be a viable competitor to Yahoo Answers and other help forums.
[+] blasdel|17 years ago|reply
A kindergartner could outclass how is babby formed
[+] floozyspeak|17 years ago|reply
eHarmony for your brain.

start with a dash of http://www.youniverse.com/

add a cup of mahalo+yahoo answers

insert probability that you can't make or won't make a decision for yourself

do fun analysis on the back end in hopes to find a way to monetize it

serve it up as fun thing to do

pray/beg for interaction

hope in time people become addicted to it

profit

[+] jayroh|17 years ago|reply
someone explain this to me a little better.

Is this a web-app for people to pose questions because they're too wishy-washy to weigh their options themselves?

If that's truly what it is then: 1 - I don't get how this is "HUGE". 2 - Must be nice to have a huge name to tag onto some silly idea that'll make insane money no matter what.

Someone prove me wrong so I can restore my faith in ... at least this industry.

[+] ShabbyDoo|17 years ago|reply
I'd understand your sentiment if people sought advice on whether or not they should break up with their significant others. However, there are tons of complicated questions in life where others' experiences are worth a lot. Epinions is quite popular, but it makes no attempt to structure or codify advice on a particular product or need. Which smartphone is best for you?
[+] GHFigs|17 years ago|reply
Is this a web-app for people to pose questions because they're too wishy-washy to weigh their options themselves?

Everyone has trouble making decisions sometimes--it's human nature on contact with a world more complex than the one we evolved in, not a character flaw. I don't just mean major decisions either--sometimes the hardest ones to make are things like where to have dinner or what movie to rent or what color shirt to wear. People are constantly encountering situations in which the cost of making an optimal choice exceeds the consequences of making a sub-optimal choice.

More generally, this is the problem of bounded rationality. If you can't make perfectly rational decisions, you have to find efficient heuristics to approximate those decisions by reducing the amount if information that has to be collected and considered. We've reduced the cost of information gathering to nearly zero, but that only exacerbates the problem of processing it into something useful for making decisions.

Most attempts to mitigate this aim to rank, rate, and prioritize, in order to narrow the firehose and give you only the relevant information. This is great if you know what information you need to make the decision and how you weight various aspects of that information. It's useless when you don't know how to decide: what information to consider and how to rank it. It's like having a research assistant when you want an expert. So what is useful in that situation?

It turns out we already have technology for that: expert systems. They're good for reasoning through a problem because they actively ask for information as it becomes relevant rather than requring the user to know beforehand what is relevant. They're great for situations involving uncertainty because they don't require answers to every question in order to provide potentially useful results.

Where expert systems fail it is because they lack common sense, breadth of knowledge, and the ability to adapt and expand themselves. These are all things which the collective intellegence of networked humans have demonstrated great aptitude at. Driving the former with the latter seems likely to produce interesting results, even if Hunch itself fails.

I have no idea if Hunch will be "huge" or hugely mediocre -- that is heavily dependent on the yet-unseen functioning of the site itself and users that contribute to it (the who, the why, and the how), but I at least find the approach novel and interesting, which is more than can be said for many startups.

Must be nice to have a huge name to tag onto some silly idea that'll make insane money no matter what.

Not as nice as it is to take shots at people for being successful, right?

[+] mjnaus|17 years ago|reply
If you need something like this to guide you through life, you're a bit sad...

What's wrong with making your own decisions based on passed experience?

[+] ShabbyDoo|17 years ago|reply
The "Should I buy a Mac?" example is good to consider. What if I have no life experience with Macs? Isn't the experience of others worthy of consideration? Perhaps others' experiences aren't relevant. I'm sure Macs help a guy talk up more women at coffee shops, but a married guy wouldn't care so much.
[+] jamesbritt|17 years ago|reply
"Look. Decision-making is difficult, and decisions have to be made constantly. "

And the last thing you want to so is think for yourself. ;)

[+] gojomo|17 years ago|reply
Hunch's decision trees seem vaguely reminiscent of the 'checklists to do things right' genre, as well.

I considered doing a webapp in a similar vein a couple years ago, and even reserved 'decidr.com' for it... so I find it amusing that now Ms. Flickr is doing a 'decidr'.

[+] catch404|17 years ago|reply
I certainly think the concept has the potential to be big! Sounds interesting.
[+] electromagnetic|17 years ago|reply
So Ms. Fake announces a new project just a few days before April Fools Day... that's either genius prank or tragic coincidence.