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Why our product went viral in Brazil for the wrong reasons

134 points| makalumhenders | 13 years ago |dafacto.com | reply

56 comments

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[+] objclxt|13 years ago|reply
Since the article text itself doesn't mention exactly why the name is so bad - Rego, the name of the product, is slang for ass crack in Portuguese. I can sort of understand why you wouldn't want to put that in the post itself, but it's also a little annoying to have to watch a video to find out why it went viral.
[+] richardv|13 years ago|reply
I enjoyed watching the video since if I had read your comment, it would have spoiled the entire reason why this post is pretty hilarious..... Finding out the context of a "joke" before the joke being told is kind of a spoiler.

Anyway, watch the video if you can, it's worth the minute.

[+] ricardobeat|13 years ago|reply
Reading their copy in portuguese is hilarious! It's like a real-world version of the Cloud to Butt extension[1].

If you haven't seen the video (Rego == Buttcrack):

    Your Rego is private. Nobody can see what you put in your 
    Rego. But we know that sometimes you wanna share your Rego 
    with a friend, and we make that easy!
[1] https://github.com/panicsteve/cloud-to-butt
[+] namenotrequired|13 years ago|reply
Thank you. I agree, it's annoying to have to rely on sound, I'm in a public place without headphones with me. The article itself said almost nothing. Glad I saw your comment; without that I would've assumed it was just about what Google Translate told me it meant in Portuguese (trench, gutter).
[+] Kiro|13 years ago|reply
I thought the same thing but the way it is explained in the video is hilarious.
[+] RDeckard|13 years ago|reply
Thanks. Didn't bother watching the video either and was slightly annoyed they never mentioned in the text. (Again, sensationalist title, and probably a cheesy video. But maybe I just woke up with a bad mood :))
[+] MasterScrat|13 years ago|reply
I'm surprised I can't see any reference to "rego" meaning anything like "butt crack" except in articles talking about this precise incident.
[+] shocks|13 years ago|reply
I feel like this comment ruins the joke.
[+] makalumhenders|13 years ago|reply
What Richard said is why I didn't mention the meaning in the title; it'd be a spoiler! Anyway, Gizmodo in Brazil covered the app in an article entitled, "This is not a HANDS-ON review!" which got thousands of RTs and Facebook likes. We then responded with that video, and they followed up with a second article -- glad to see we were taking the news in good humor!
[+] rafski|13 years ago|reply
As someone who never understood the appeal of foursquare/gowalla kind of apps, I do like this one — saving locations just for myself and sharing only if I really want to. Well done using media attention for your benefit, you're handling the "controversy" well. Selling apps is a tough game and every user counts, good luck out there.
[+] makalumhenders|13 years ago|reply
Thanks rafski, yep that was exactly why we created the app -- the appeal of something Gowalla-like, but without the social part.
[+] rurounijones|13 years ago|reply
Oh god, the video where you explain the meaning is hilarious, I am in tears here.

I am glad you have seen the funny site of things.

[+] lsc|13 years ago|reply
Man, they handled it well. The guy got the low-brow humor without acting particularly low-brow, which is a difficult thing to do. I wonder if.. they planned it? That would have been brilliant.

The thing is, it's probably one of those "only funny once" things, so I doubt that the next company trying it would be so successful. (That, and the original company, man, if they were planning it? they were /subtle/ - and that made it way better. It's totally believable as an accident. that'd be a difficult thing to follow up on.)

[+] fragsworth|13 years ago|reply
It will probably happen again, except the next time it will be intentional, and it will be successful in another country. Most people don't even hear about this stuff.
[+] alenart|13 years ago|reply
The video is currently not loading for me, so the below is just an observation on the linguistics of these situations not a troll to downgrade the humor contained herein.

This isn't the first time a brand has had to rethink its name to adjust to the local language. The Ford Pinto was re-dubbed when it entered Brazil because pinto in Portuguese is a word reserved for the male anatomy. It also happens the other way: the Nissan 350Z from the 80s was called the Fair Lady in Japan, which would likely never have resonated with its target demographic in the U.S.

[+] samatman|13 years ago|reply
The Chevy Nova is another oft-cited example; "No va" means "it doesn't go" in Spanish.
[+] icebraining|13 years ago|reply
I'd just like to point out that pinto only refers to the male anatomy in Brazil. Here in Portugal - and probably in other Portuguese speaking countries -, a "pinto" is just a young chicken.
[+] a_p|13 years ago|reply
This has got to be one of the best (or worst, depending on your point of view) product names since the Windows phone named "Lumia". Lumia means prostitute in Spanish. I've always wondered how Nokia and MS missed that.

EDIT: I've just learned that "Siri" sounds like a word, 尻, that means "ass" in Japanese. [1]. So I suppose this is the funniest name since Siri.

[1]http://www.pcmag.com/article2/0,2817,2394201,00.asp

[+] oscargrouch|13 years ago|reply
Siri means Crab in portuguese.. actually a sort of Crab.. The "Mr Krabs" from Sponge Bob its even named "Siriguejo" :)
[+] makalumhenders|13 years ago|reply
Thanks everybody. Our first reaction was, "Oh what a disaster!" but then we thought, "Nothing we can do now, and it is pretty funny so let's just roll with it!" BTW, Rego is really being well received — it seems like a lot of people (us included!) needed something Gowalla-like but without the social part.
[+] soneca|13 years ago|reply
Yes, the Gizmodo article is hilarious!! I saw it shared on my Facebook timeline a lot!

For Gizmodo it is an absolute win - lots of sharing. For Rego, I am sure it is a short-term win. But at the long-term there are a lot of challenges to make the transition from novelty to consolidate, real value delivering app.

My 2 cents would be, keep the branding as a purpousely funny. Rego is a funny bad word, but not one that a newspaper can't publish. It's not that strong. Also it is very well known, but, at the same time, is not that commonly used so people won't associate it to a brand.

[+] soneca|13 years ago|reply
Just more 2 cents on this boring Saturday morning. If you launch it in portuguse and/or for Android, you should a great launch paying a tweet or post at https://twitter.com/kibeloco (they are very big here, and they are the funniest site by far). Another huge player on funny content is http://www.youtube.com/user/portadosfundos.

Just some tips if you decided to invest in this branding

[+] zdw|13 years ago|reply
So what is Orkut slang for in Portuguese?
[+] soneca|13 years ago|reply
None. It is a completely strange word for us, our words normally doesn't end with a consonant (never with a 't') and we don't even use 'k' in our alphabet. I guess not even Google knows why it went so viral here. A proof of that is that now Facebook is by far the most used social network here (Google didn't even try to make Orkut -> GooglePlus transition, I don't know why).
[+] speeder|13 years ago|reply
Google handling of Orkut just suck. Personally the features on Orkut are much more interesting than the ones in Facebook, but Google never fixed issues that existed since the platform inception ( for example there are no edit button to fix your forum posts )
[+] oscargrouch|13 years ago|reply
Social networks are not much about features, or minor things like slangs.. they are about friends, and people using it..

i start to use it in 2004.. i guess facebook was not even dreaming to born.. i guess i've stop to use it in 2008.. too many people.. to many noise.. and stop for the same reason that now i dont use facebook anymore..

is interesting with few early adopters friends.. (they have a high intelectual standard in median) .. but then.. everybody start to use it and say every #$% they are doing..

theres nothing magical about who get the top on the list.. they were there, in the right time.. and got the right sort of luck :)

[+] korva|13 years ago|reply
Fun fact: Orkut is slang for "orgasms" in Finnish
[+] waxjar|13 years ago|reply
Kut is dutch slang for vagina, though.
[+] ehmuidifici|13 years ago|reply
Yesterday I mentioned that app to my work colleagues (here in Brazil), all they said was: "Now I can put my finger on your Rego and open it. Also, we will see all your photos stored in Rego, and all your shared anotations".

Everyone laughed so hard that the app itself didn't matter anymore.

[+] davidkatz|13 years ago|reply
Amongst other things, this is a great lesson for how naming can affect mass market marketing.

As a product guy and general geek, I want to believe that naming doesn't matter. It's the product and the value it creates that counts. I'm increasingly learning that that's not entirely true. Having a great product is critical, but you also need to market it, and a name that evokes emotional responses helps.

[+] stcredzero|13 years ago|reply
That's a brilliant idea. I mean simply bookmarking locations. It's also a brilliant idea to go viral in a large industrial country because of Beavis and Butthead aesthetics. The problem is, if I did that on purpose, my productivity would go down just because of the giggling.
[+] cjstewart88|13 years ago|reply
This is awesome, the video made me smile, glad you guys have a sense of humor! Grats on the launch!