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Goodbye, feedback button

11 points| deliminator | 13 years ago |blog.canvasdropr.com

2 comments

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roncohen|13 years ago

We're doing the same thing on our docs pages - it's really a good way to figure out places where you need to improve.

And I hope they publish it as a client-side library as the article hints at. We needed a solutions like this recently, but had to write our own that connects to our Zendesk.

I was surprised that I found none of the customer support services that support this kind of simple feedback. In general, customer support tools need to up their game regarding client-side integration.