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rjempson | 13 years ago
Enterprises are selling a product or service, and the customer paying the bills doesn't see the internal software that facilitates some part of the process of delivering that product or service. You could dream up a few examples where the end customer might be impacted by a poor UI used by internal staff but it would be an edge case.
If every enterprise software project attempted to produce game quality interfaces and experiences to the user, the costs would explode.
The only benefits of producing better interfaces / experiences / workflows for an enterprise are user moral and user efficiency. The latter is quite often addressed in my experience, as it affects the bottom line.
ucee054|13 years ago
The games example was just to show something that is really hard. I don't need the UI to be game quality; I'll settle for just the same quality as Excel.
And by the way, there is some unusable entreprise software out there. You seem unconcerned with the unhappiness its piss-poor UI causes for users so long as it's "efficient".
Take a look at Lotus Notes and tell me just how "efficient" it is.
rjempson|13 years ago
devdas|13 years ago