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5M users in 4 months. How hike plans to win the global messaging space

14 points| pathik | 12 years ago |techcrunch.com

27 comments

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ishansharma|12 years ago

And all this with spamming!

No offence with them but I've been spammed like anything by them. It has happened with lot of my friends. When they install app, it sends texts to ALL contacts without permission prompting to install the app!

And this has been #1 reason I did not install it.

iamshs|12 years ago

What makes it more shady is that they are funded by Bharti Softbank. Bharti manages Airtel, one of the big telcos in India. So maybe, they want more people to use Hike and maybe sell over some data to Airtel. Since they are spamming, their privacy policy needs to be combed over too. Also, the article looks like a PR piece for SF expansion, and to generate American funds.

sn0v|12 years ago

I can testify to this as well. The irony is that they're using Whatsapp to spam me :D

kbmittal|12 years ago

The intention was and is never to spam at all. There are a couple of screens that allow you to invite your friends. It's pretty clear that users don't pay attention to this, so we've decided to remove this completely.

We learn quick :)

(Creator @hikeapp)

tlack|12 years ago

Curious about this line from the article: "128bit encryption over Wi-Fi." Why only when using wifi? I'm not aware of too much bandwidth overhead involved in exchanging public keys and using AES in some kind of stream-emulation block mode.

My cynical side worries this is some kind of concession to the wireless carriers that want to easedrop on traffic easily. I hope that's not the case! Anyone know?

pathik|12 years ago

Oh, there were some genuine technical limitations in implementing it over carrier networks. I'll check the exact details with the team and get back to you. (Most of them are sleeping, it's 3AM here in India.)

No ulterior motives. :)

kbmittal|12 years ago

We've built SSL on our HAProxy boxes. The concurrent load one can handle with SSL on one of these boxes is significantly less than without. Applying this to mobile traffic further reduces the average concurrent load we can manage on a HAProxy box. Given how quickly we've had to scale up its a technical decision we've taken.

Eventually we'd like to have it all across.

(Creator @hikeapp)

orangethirty|12 years ago

Business model: cover the cost (a loss) of sending SMS, and sell advertising once it is big enough.

pathik|12 years ago

Not really. We don't believe ads are the best way to monetize. And anyways, why create a beautiful UX and then plaster ads on it?

We'll start looking at that once we hit a certain critical mass, but in much smarter ways. Right now, all focus is on growth and engagement.

PS: I'm the growth hacker at hike.

suhastech|12 years ago

Whatsapp was created because telecom operators have crazy pricing for SMS (5000% profit margin last time I heard). So, people saved on money and limitations (India has a 100 message limit/day) with their data pack.

Hike wants to create an app that goes back to the SMS model where they pay the charges, not the users. They use a mass SMS gateway which is much cheaper. Using mass gateway also means the users must opt out of "Do not disturb" registry, which opens gates for more spam.

Interesting part is, it's backed by a large telco in India[1].

[1] "a 50:50 Bharti Softbank joint venture"

kbmittal|12 years ago

Ads destroy the experience. No point spending so much time on design and then shoving ads in there.

Short answer: No. We won't monetize through ads

(Creator @hikeapp)