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jonathancordeau | 12 years ago

I agree that Stripe has built a great product, and they have a great team. I too have had the absolute displeasure of working with a host of other gateways, and it's easy to separated Balanced & Stripe from the rest of the pack. They are both in another league when it comes to ease of use, integration and features. However, for a marketplace with any volume, the ability to change the soft descriptor for charges across different merchant accounts is a non-negotiable necessity. You can find this gem in Balanced Docs: appears_on_statement_as: optional string. Text that will appear on the buyer's statement. Characters that can be used are limited to...:(https://docs.balancedpayments.com/current/api?language=bash#...) Just try charging a few hundred credit cards with a generic descriptor and the wave of charge-backs will help you to understand the importance.

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collision|12 years ago

Yeah, getting the statement text right makes a big difference. FWIW, Payouts was mostly designed for user-facing services (Lyft, Exec, Homejoy et al) where they want their own name to appear on card statements. If you're using Connect, each seller would have their own Stripe account and could have different card statement text.