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How To Use Personalization To Increase Customer Happiness

4 points| shanellem | 12 years ago |evergage.com

1 comment

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sidkothari|12 years ago

I actually used something similar when I was running a web design business from home but it was so much harder to personalize actions all across the customer life cycle, I should check this out. It's great to be able to change CTA's for a customer that has already signed up for my newsletter, instead prompting him to sign up for a webinar :)