[casjam]

For people who are new to creating/launching a product, 10 customers in the first week would be a huge win. So this is a very instructive conversation for people in that camp (who I'd guess are the majority).

And the impressive part of this story is its not 10 customers within 1 week of "launch" day. It's 10 customers within about a week of deciding on the "idea". Idea --> MVP launch --> Paying customers... 1 week.

[gaadd33]

Is there anything more to the MVP than the website and I would guess a ticketing/live chat system? I'll admit I didn't listen to the audio, was hoping for a transcript.

[thedannorris]

Hey mate. Actually we didn't even have a ticketing system for the first month or so. Even now we barely use it. It's mostly email. I had a live chat widget (Olark) that I'd paid a year for from my last business.